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Operations Management
You took over a customer project for your company. From the inputs available, including contract, statement of work, and project charter, you have developed a project management plan. You already presented that plan in a meeting with key stakeholders including your project sponsor and some representatives from the customer organization. During the meeting, you sensed a high level of dissatisfaction by the customer executives, who signaled that the project might not produce the results that their company had expected. In your understanding, all necessary actions have been planned to meet the customer’s requirements. What should you do next?

You took over a customer project for your company. From the inputs available, including contract, statement of work, and project charter, you have developed a project management plan. You already presented that plan in a meeting with key stakeholders including your project sponsor and some representatives from the customer organization. During the meeting, you sensed a high level of dissatisfaction by the customer executives, who signaled that the project might not produce the results that their company had expected. In your understanding, all necessary actions have been planned to meet the customer’s requirements. What should you do next?

Practical Management Science
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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You took over a customer project for your company. From the inputs available, including contract, statement of work, and project charter, you have developed a project management plan. You already presented that plan in a meeting with key stakeholders including your project sponsor and some representatives from the customer organization. During the meeting, you sensed a high level of dissatisfaction by the customer executives, who signaled that the project might not produce the results that their company had expected. In your understanding, all necessary actions have been planned to meet the customer’s requirements. What should you do next?

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