wo e-commerce companies such as takealot.com and supebalist in south africa , in detail do research of the followingbased and compare them in terms of: user experience; quality of data; customer care, communication; ordering process; and mobile experience. Specify what type of e-commerce these companies classify as; Discuss the reasons for the success of these two chosen companie
wo e-commerce companies such as takealot.com and supebalist in south africa , in detail do research of the followingbased and compare them in terms of: user experience; quality of data; customer care, communication; ordering process; and mobile experience. Specify what type of e-commerce these companies classify as; Discuss the reasons for the success of these two chosen companie
Contemporary Marketing
18th Edition
ISBN:9780357033777
Author:Louis E. Boone, David L. Kurtz
Publisher:Louis E. Boone, David L. Kurtz
Chapter4: E-business: Managing The Customer Experience
Section4.6: Assessing The Effectiveness Of An E-commerce Site
Problem 1LO
Related questions
Question
Good day. Please help me with the following
two e-commerce companies such as takealot.com and supebalist in south africa , in detail do research of the followingbased and compare them in terms of:
-
- user experience;
- quality of data;
- customer care,
- communication;
- ordering process; and
- mobile experience.
- Specify what type of e-commerce these companies classify as;
- Discuss the reasons for the success of these two chosen companies.
Expert Solution
This question has been solved!
Explore an expertly crafted, step-by-step solution for a thorough understanding of key concepts.
Step by step
Solved in 3 steps
Knowledge Booster
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.Recommended textbooks for you
Contemporary Marketing
Marketing
ISBN:
9780357033777
Author:
Louis E. Boone, David L. Kurtz
Publisher:
Cengage Learning
Contemporary Marketing
Marketing
ISBN:
9780357033777
Author:
Louis E. Boone, David L. Kurtz
Publisher:
Cengage Learning