Which of the following is an effective way to reduce guest walk (select all that apply) If an employee sees a guest leave without paying the bill, m. Have a cashier available and visible at all times in a central I The manager should publicly embarrass the guest who tries again.
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- The proposed E-Counselling System (ECS) allows students to submit their complaints. The system starts with the initial state where it shows a complaint form for the student to fill. After the student fills out the complaint form, he/she should submit it. The submitted complaint appears to the academic advisor who assigns it to a staff member and change its state to under process. The staff member should resolve the student complaint within one week. If the week has passed and the complaint is not resolved yet, the complaint state becomes unsolved and further actions are taken by the Head of Department. The Head of Department changes the state of the complaint to under investigation and a meeting is conducting with the student to resolve his/her complaint. At the end, the Head of Department resolves the student complaint. Draw a State Diagram for the Complaint object. Use suitable names for the states and show all guards.Assuming you are on the phone with a customer, how would you respond in each of the following scenarios. How should you ask this question when you need the customer's name? What is the most effective way to ask a question when you have forgotten the name of the customer? What is the most effective way to ask about the customer's address when you need it?A company handbook states that employees will be given warnings for three instances of arriving late for work, after which they will be fired. An employee is fired after being late for the first time. Which of the exceptions to at-will employment could apply?
- A series of thefts from your pharmacy area have occurred in the last six weeks. The director of security and the head of pharmacy services now require all persons working in the pharmacy department with access to drugs to clock out after their shifts and then go through a security check before leaving the building. Several employees have complained that they should be paid for this time because the security check is for the employer’s benefit. The director of security and the head of pharmacy services have responded that this security check is for the benefit of the employees to ensure that no one is unjustly accused. Is either party correct? If so, which one and why?Tony Hsieh, CEO of Zappos, provides every operator with the discretion to do whatever it takes to make customers happy, with no planned scripts or time limits. This approach allows Zappos to: Create a better functional organizational structure Treat employees as better individuals Develop jobs that are adaptable to change Reduce the autonomy of its employees When Tony Hsieh, CEO of Zappos, says that Zappos views every call in the call center as a branding opportunity, which of the following means of empowerment is he most likely utilizing? Allowing employees to decide what information they need. Making employees accountable for results Allowing employees to take control of their own tasks Allowing employees to take new pathsLet's work together to reunite the cards with their owners North Africa is a country with a population of 100 million citizens and all residing within 20 provinces. It is the government's responsibility to make sure that every citizen of the country has a valid form of identity. The country was using a "Bar- Coded ID Book" as a form of citizen's identification. Two years ago they replaced "Bar-Coded ID Book" by "Smart ID Card". Citizens owning a Bar- Coded ID Book can apply for a Smart ID Card at no cost, new applicants are also issued ID cards at no cost. About 50% of the population holds "Smart ID Cards". Transiting from bar-coded ID book to "Smart ID Card" has been a successful project. However, there is a lot of reported cases everyday where citizens are losing their ID Cards. A Smart ID card is a small card (similar size to a bank card) with a chip that can store information about the citizen, however due to its size and flexibility compared to bar-coded book there is a high…
- Mitsu and Prerak are researching a topic on use of virtual reality in promoting destination image. They want to float a questionnaire to several respondents to gain their perspective on the topic to be researched. As their supervisor, what are the steps involved in the design of a questionnaire that you will recommend to them. Highlight the characteristics of agood questionnaire to them, before they begin the process of collecting data. (Please do answer in maximum 400 words)Read this question correctly then give a correct answer.Suppose that the city government is considering a law that requires everyone to have at least three people per vehicle while driving during rush hour. In debating the plan, the mayor says the law will generate benefits in terms of cleaner air and less traffic congestion. The mayor acknowledges that there might also be costs involved with the law, but states that these might actually be negative because car owners will experience less wear-and-tear on their automobiles, and hence spend less money on repairs. Comment on the mayor's reasoning. How would you determine if the proposed requirement on carpooling is a good idea?
- What steps should an organization take to ensure employee safety during a continuity event?Dr. Smith has a patient on a surgical unit in your hospital. Dr. Smith performed surgery today on Mrs. Able. You are the administrator-on-call from 5 pm to 8 am. At 2 am you receive a call from a nurse regarding the patient’s status. The nurse discloses that the patient’s vital signs are not within normal limits and she feels that the doctor is not responding appropriately to her request that he return to the hospital. She has called the doctor twice and he states that the patient is fine and he isn’t coming in. You are responsible to make the decision. Please explain: What are your immediate steps and why? What are your follow-up steps and why? How does the clinical chain of command impact this situation?Please send me answer of this question within 10 min i will give you like sure.send me typed answer only please