Vehicles arrive at a car detailing service at a rate of 10 per minute according to a Poisson distribution. For simplicity, assume that there is only one lane and one worker who can serve at an average rate of 12 vehicles per minute. Service times are exponentially distributed.  Part A: What is the average length of the queue?  Part B: What is the average time a vehicle must spend to get through the system?  Part C: What is the utilization rate of the worker?  Part D: What is the probability that when you arrive at the shop, there will be three or more vehicles ahead of you?

Algebra & Trigonometry with Analytic Geometry
13th Edition
ISBN:9781133382119
Author:Swokowski
Publisher:Swokowski
Chapter5: Inverse, Exponential, And Logarithmic Functions
Section5.6: Exponential And Logarithmic Equations
Problem 68E
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Vehicles arrive at a car detailing service at a rate of 10 per minute according to a Poisson
distribution. For simplicity, assume that there is only one lane and one worker who can serve at
an average rate of 12 vehicles per minute. Service times are exponentially distributed.
 Part A: What is the average length of the queue?
 Part B: What is the average time a vehicle must spend to get through the system?
 Part C: What is the utilization rate of the worker?
 Part D: What is the probability that when you arrive at the shop, there will be three or
more vehicles ahead of you?

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