Scenario 4 PADD Analysis Questions:1. Who is Carter Buchanan and how can you best follow up with him?2. Who is Bob Gunny and what's your purpose in communicating with him?3. What are some possible reasons Bob missed the lens covers?4. Who is Ned Masters and what does he need from you? SCENARIO 4: Pre-Flight Inspection Issue Causes DelayAs the quality control supervisor at Aero Coast, you make sure that the structural repairs onwide body passenger and freight aircraft are completed in compliance with all federalregulations. Aero Coast specializes in re-fitting aircraft, and they have developed quite areputation for innovative structural designs. In addition, Aero Coast is known for their attentionto detail and finishing projects on time.You and the team have just completed a structural re-design to the interior of a plane that willbe used to ship mini widgets overseas. The re-design focused on customized racking systemsto hold the sensitive mini widgets in place on the long flight. About four hours after the planehas left, you get a text from the pilot. The plane has been grounded in the northeast becauseof "improper aircraft configuration." The lens covers on the emergency lighting system arenot FAA specified.After a few calls, you find a line mechanic that can make the necessary repairs, but he can't getthere for about 24 hours. You call the client, Carter Buchanan, VP at Global Widget Freight anddeliver the bad news--the flight will be delayed by a day. The client, Global Widget Freight, hasbeen with Aero Coast for about three years, and you have a solid business relationship. Theyaccount for about 17% of your annual revenue, but they've just been bought out and are undernew management–none of your old acquaintances still work for the organization.You have some work to do to keep people happy and to make sure this type of problem does nothappen again. Your boss Ned Masters, VP of Aero Coast needs to be updated on the situation.You also need to figure out how to best communicate with Bob Gunny, Aero Coast's chief safetyinspector who signed off on the completed job.

Given: Who is Carter Buchanan, and how can you contact him?

Answered: Scenario 4 PADD Analysis Questions: 1.…

Scenario 4 PADD Analysis Questions: 1. Who is Carter Buchanan and how can you best follow up with him?

7th Edition

ISBN:9780133594140

Author:James Kurose, Keith Ross

Publisher:James Kurose, Keith Ross

Chapter1: Computer Networks And The Internet

Section: Chapter Questions

Problem R1RQ: What is the difference between a host and an end system? List several different types of end...

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