Questions 1. What are some of the things managers can learn by walking around and having daily contact with line employees that they might not be able to learn from looking at data and reports? 2. As an employee, would you appreciate knowing your supervisor regularly spent time with workers? How would knowing top executives routinely interact with line employees affect your attitudes toward the organization? 3. What ways can executives and other organizational leaders learn about day-to-day business operations besides going "undercover?" 4. Are there any dangers in the use of a management by walking around strategy? Could this strategy lead employees to feel they are being spied on? What actions on the part of managers might minimize these concerns? Sources: Based on T. Peters and N. Austin, "Management by Walking About," Economist (September 8, 2008), www.economist.com; F. Aguirre, M. White, K. Schaefer, and S. Phelps, "Secrets of an Undercover Boss," Fortune (August 27, 2010), pp. 41-44; J. Larsson, 1. Backstrom, and H. Wiklund, "Leadership and Organizational Behavior: Similarities between Three Award-Winning Organizations," International Journal of Management Practice 3 (2009), pp. 327-345.
Questions 1. What are some of the things managers can learn by walking around and having daily contact with line employees that they might not be able to learn from looking at data and reports? 2. As an employee, would you appreciate knowing your supervisor regularly spent time with workers? How would knowing top executives routinely interact with line employees affect your attitudes toward the organization? 3. What ways can executives and other organizational leaders learn about day-to-day business operations besides going "undercover?" 4. Are there any dangers in the use of a management by walking around strategy? Could this strategy lead employees to feel they are being spied on? What actions on the part of managers might minimize these concerns? Sources: Based on T. Peters and N. Austin, "Management by Walking About," Economist (September 8, 2008), www.economist.com; F. Aguirre, M. White, K. Schaefer, and S. Phelps, "Secrets of an Undercover Boss," Fortune (August 27, 2010), pp. 41-44; J. Larsson, 1. Backstrom, and H. Wiklund, "Leadership and Organizational Behavior: Similarities between Three Award-Winning Organizations," International Journal of Management Practice 3 (2009), pp. 327-345.
Chapter11: Human Resource Management
Section: Chapter Questions
Problem 2CTQ: Do you think that a Holacracy can be compared to a consulting company? How are they similar,s and...
Related questions
Question
Expert Solution
This question has been solved!
Explore an expertly crafted, step-by-step solution for a thorough understanding of key concepts.
This is a popular solution!
Trending now
This is a popular solution!
Step by step
Solved in 2 steps
Recommended textbooks for you
Management, Loose-Leaf Version
Management
ISBN:
9781305969308
Author:
Richard L. Daft
Publisher:
South-Western College Pub
Management, Loose-Leaf Version
Management
ISBN:
9781305969308
Author:
Richard L. Daft
Publisher:
South-Western College Pub