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Q. No. 3: Recently airlines have cut services, such as meals and snacks during flights, and started charging extra for some services, such as accommodating overweight luggage, last-minute flight changes, and pets traveling in the cabin. However, they are still concerned about service. Recently, a group of four carriers hired Brunner Marketing Research Inc. to survey passengers regarding their level of satisfaction with a recent flight. The survey included questions on ticketing, boarding, in-flight service, baggage handling, pilot communication, and so forth. Twenty-five questions offered a range of possible answers: excellent, good, fair, or poor. A response of excellent was given a score of 4, good a 3, fair a 2, and poor a 1. These responses were then totaled, so the total score was an indication of the satisfaction with the flight. The greater the score, the higher the level of satisfaction with the service. The highest possible score was 100. Brunner randomly selected and surveyed passengers from the four airlines. Below is the sample information. Is there a difference in the mean satisfaction level among the four airlines? Use the .01 significance level. Northern WTA Pocono Branson 94 75 70 68 90 68 73 70 85 77 76 72 80 83 78 65 88 80 74 68 65 65

Q. No. 3: Recently airlines have cut services, such as meals and snacks during flights, and started charging extra for some services, such as accommodating overweight luggage, last-minute flight changes, and pets traveling in the cabin. However, they are still concerned about service. Recently, a group of four carriers hired Brunner Marketing Research Inc. to survey passengers regarding their level of satisfaction with a recent flight. The survey included questions on ticketing, boarding, in-flight service, baggage handling, pilot communication, and so forth. Twenty-five questions offered a range of possible answers: excellent, good, fair, or poor. A response of excellent was given a score of 4, good a 3, fair a 2, and poor a 1. These responses were then totaled, so the total score was an indication of the satisfaction with the flight. The greater the score, the higher the level of satisfaction with the service. The highest possible score was 100. Brunner randomly selected and surveyed passengers from the four airlines. Below is the sample information. Is there a difference in the mean satisfaction level among the four airlines? Use the .01 significance level. Northern WTA Pocono Branson 94 75 70 68 90 68 73 70 85 77 76 72 80 83 78 65 88 80 74 68 65 65

Glencoe Algebra 1, Student Edition, 9780079039897, 0079039898, 2018
Glencoe Algebra 1, Student Edition, 9780079039897, 0079039898, 2018
18th Edition
ISBN:9780079039897
Author:Carter
Publisher:Carter
Chapter10: Statistics
Section10.2: Representing Data
Problem 22PFA
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Q. No. 3: Recently airlines have cut services, such as meals and snacks during flights, and started charging extra for some services, such as accommodating overweight luggage, last-minute flight changes, and pets traveling in the cabin. However, they are still concerned about service. Recently, a group of four carriers hired Brunner Marketing Research Inc. to survey passengers regarding their level of satisfaction with a recent flight. The survey included questions on ticketing, boarding, in-flight service, baggage handling, pilot communication, and so forth. Twenty-five questions offered a range of possible answers: excellent, good, fair, or poor. A response of excellent was given a score of 4, good a 3, fair a 2, and poor a 1. These responses were then totaled, so the total score was an indication of the satisfaction with the flight. The greater the score, the higher the level of satisfaction with the service. The highest possible score was 100. Brunner randomly selected and surveyed passengers from the four airlines. Below is the sample information. Is there a difference in the mean satisfaction level among the four airlines? Use the .01 significance level. Northern WTA Росono Branson 94 75 70 68 90 68 73 70 85 77 76 72 80 83 78 65 88 80 74 68 65 65
Transcribed Image Text:Q. No. 3: Recently airlines have cut services, such as meals and snacks during flights, and started charging extra for some services, such as accommodating overweight luggage, last-minute flight changes, and pets traveling in the cabin. However, they are still concerned about service. Recently, a group of four carriers hired Brunner Marketing Research Inc. to survey passengers regarding their level of satisfaction with a recent flight. The survey included questions on ticketing, boarding, in-flight service, baggage handling, pilot communication, and so forth. Twenty-five questions offered a range of possible answers: excellent, good, fair, or poor. A response of excellent was given a score of 4, good a 3, fair a 2, and poor a 1. These responses were then totaled, so the total score was an indication of the satisfaction with the flight. The greater the score, the higher the level of satisfaction with the service. The highest possible score was 100. Brunner randomly selected and surveyed passengers from the four airlines. Below is the sample information. Is there a difference in the mean satisfaction level among the four airlines? Use the .01 significance level. Northern WTA Росono Branson 94 75 70 68 90 68 73 70 85 77 76 72 80 83 78 65 88 80 74 68 65 65
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