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- Scenario 3 Ben Gibson, the purchasing manager at Coastal Products, was reviewing purchasing expenditures for packaging materials with Jeff Joyner. Ben was particularly disturbed about the amount spent on corrugated boxes purchased from Southeastern Corrugated. Ben said, I dont like the salesman from that company. He comes around here acting like he owns the place. He loves to tell us about his fancy car, house, and vacations. It seems to me he must be making too much money off of us! Jeff responded that he heard Southeastern Corrugated was going to ask for a price increase to cover the rising costs of raw material paper stock. Jeff further stated that Southeastern would probably ask for more than what was justified simply from rising paper stock costs. After the meeting, Ben decided he had heard enough. After all, he prided himself on being a results-oriented manager. There was no way he was going to allow that salesman to keep taking advantage of Coastal Products. Ben called Jeff and told him it was time to rebid the corrugated contract before Southeastern came in with a price increase request. Who did Jeff know that might be interested in the business? Jeff replied he had several companies in mind to include in the bidding process. These companies would surely come in at a lower price, partly because they used lower-grade boxes that would probably work well enough in Coastal Products process. Jeff also explained that these suppliers were not serious contenders for the business. Their purpose was to create competition with the bids. Ben told Jeff to make sure that Southeastern was well aware that these new suppliers were bidding on the contract. He also said to make sure the suppliers knew that price was going to be the determining factor in this quote, because he considered corrugated boxes to be a standard industry item. Is Ben Gibson acting legally? Is he acting ethically? Why or why not?Scenario 3 Ben Gibson, the purchasing manager at Coastal Products, was reviewing purchasing expenditures for packaging materials with Jeff Joyner. Ben was particularly disturbed about the amount spent on corrugated boxes purchased from Southeastern Corrugated. Ben said, I dont like the salesman from that company. He comes around here acting like he owns the place. He loves to tell us about his fancy car, house, and vacations. It seems to me he must be making too much money off of us! Jeff responded that he heard Southeastern Corrugated was going to ask for a price increase to cover the rising costs of raw material paper stock. Jeff further stated that Southeastern would probably ask for more than what was justified simply from rising paper stock costs. After the meeting, Ben decided he had heard enough. After all, he prided himself on being a results-oriented manager. There was no way he was going to allow that salesman to keep taking advantage of Coastal Products. Ben called Jeff and told him it was time to rebid the corrugated contract before Southeastern came in with a price increase request. Who did Jeff know that might be interested in the business? Jeff replied he had several companies in mind to include in the bidding process. These companies would surely come in at a lower price, partly because they used lower-grade boxes that would probably work well enough in Coastal Products process. Jeff also explained that these suppliers were not serious contenders for the business. Their purpose was to create competition with the bids. Ben told Jeff to make sure that Southeastern was well aware that these new suppliers were bidding on the contract. He also said to make sure the suppliers knew that price was going to be the determining factor in this quote, because he considered corrugated boxes to be a standard industry item. As the Marketing Manager for Southeastern Corrugated, what would you do upon receiving the request for quotation from Coastal Products?Describe the key components of a service-oriented architecture (SOA) and how they contribute to service development and management.
- The MaskMake Company manufactures a variety of masks for the healthcare professionals around Ireland. Company vans are used to deliver local orders directly to retail outlets. When their business was small, the drivers of the vans were free to take routes of their choice as they made the delivery rounds to the retail outlets. However, as the business has grown recently due to the outbreak, transportation and delivery costs have become significant. In an effort to improve the efficiency of the delivery operation, MaskMake management would like to determine the shortest delivery routes between retail outlets. For example, the following network shows the roads (distance in km) that may be taken between a retail outlet at node 1 and a retail outlet at node 11. 3 3 6 10 11 6 4 10 1 7 4 2 4 10 Determine the shortest route for a van that is currently at node 1 and must make a delivery to node 11. 2. 3.Explain any THREE (3) points that management should be aware of when designing a service and delivery activity with appropriate examples.Provide an example of a service industry where customers are involved in co-production and explain the implications and marketing-related tasks that would be associated with that service.
- Problem 16-17 (Algo)The U.S. Airfilter company has hired you as a supply chain consultant. The company makes air filters for residential heating and air-conditioning systems. These filters are made in a single plant located in Louisville, Kentucky, in the United States. They are distributed to retailers through wholesale centers in 100 locations in the United States, Canada, and Europe. You have collected the following data relating to the value of inventory in the U.S. Airfilter supply chain: QUARTER 1(JANUARYTHROUGHMARCH) QUARTER 2(APRIL THROUGHJUNE) QUARTER 3(JULYTHROUGHSEPTEMBER) QUARTER 4(OCTOBERTHROUGHDECEMBER) All amounts in millions of U.S. dollarsSales (total quarter): United states 414 402 520 514Canada 135 96 126 117Europe 41 34 42 25 Cost of goods sold (total quarter) 384 347 453 434 Raw materials at the Louisville plant (end-of-quarter) 73 62…discuss the current technologies used in last mile delivery (from the distribution center to the final customer) to make it more efficient and competitive.Explain the service delivery system matrix?
- write a research title about "importance of residents' and tourists' perception in establishing a reciprocal resident-tourist relationship in BASECO, an application in SDG 1"answer the following question?Please provide a list of characteristics that stand out in well-thought-out service delivery systems.