4. Controlling It involves establishing performance standards by making sure that the performance of employees is as per the plan. Controlling is both a managerial function and a continuous process where the manager: (a) gathers information that measures performance; (b) compares present performance to pre-established performance norms; and (c) determines the next action plan and modifications for meeting the desired performance parameters. https://www.canva.com/design/DAEBLMG3Y!4/ 09NaxNaEmCEVWyZTSU7kO/edit?category=tA CFatfuXcol

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