Required:• Overview• Problems• Alternative Solutions• Evaluation of Alternatives• Recommendations• Possible result and obstacles to Implementation CASE STUDY: Tour GuidingBackgroundAnna works as a tour guide in a picturesque Italian village. She's been a tour guide for awhile now, and she's earned a reputation for giving fascinating and illuminating tours ofthe city's attractions. Anna's excursions are well rated on many travel review sites, andshe has a large number of satisfied customers.ChallengeWhile Anna was a tour guide, one of her biggest problems was creating an unforgettableexperience for her customers while also catering to their individual preferences. Whilesome visitors wanted to take their time, others wanted to learn as much as possibleabout the town's fascinating past. Anna understood that creating a memorable tourexperience for her customers required adapting her services to their individualpreferences.Anna also had trouble staying abreast of what was happening at the town's historicalstructures and places. Anna understood the significance of maintaining her knowledgeand skillsets to serve her clients with the most current and relevant informationpossible. Key Questions for the Case Study format:1. Overview.Overview of pertinent history and factsDescribe the background of the situation or business that is the subject of thecase.Provide information that creates the context for your analysis.Incorporate relevant facts about the company or situation derived from researchoutside the case you are analyzing; provide APA style citations for all sources ofinformation. (16-2. Problem/sState the problemIdentify a problem or key issue from the case that is relevant to course goals. Willan analysis of this issue allow you to demonstrate your comprehension andsynthesis of course concepts?Clearly describe the problem or issue.3. Alternative SolutionsOffer alternative solutions and approaches to the problem. Using information ordata found in the case study, as well as from course materials and your ownresearch, offer two or more solutions or approaches to the problem. (24. Evaluation of AlternativesEvaluate each alternativeCritically assess the alternatives defined in section 3. Describe the implicationsand key steps for implementation of each alternative. Consider external andinternal factors and other relevant trends. Once again, utilize course texts andother resources to enhance your assessment. With references, APA Style, 7thedition (iii)5. Recommendation/sOffer your best recommendationBased on your analysis in section 4, recommend one alternative. Support andjustify your recommendation. Depending on the nature of the case, you maysuggest management or leadership styles commit its, describe theorganizational structure, policies and systems, or outline changes to thebusiness model needed to successfully implement this recommendatior.P6. Possible Results and Obstacles to ImplementationSummarize the likely result and/or obstacles that may play into the execution ofyour solution. What outcomes might result from the implementation of theselected alternative? What internal or external trends may enhance or obstructsuccessful implementation? 1².

This case study focuses on Anna, a tour guide in an Italian village, who faces the challenge of…

Key Questions for the Case Study format: 1. Overview. Overview of pertinent history and facts Describe the background of the situation or business that is the subject of the case. Provide information that creates the context for your analysis. Incorporate relevant facts about the company or situation derived from research outside the case you are analyzing; provide APA style citations for all sources of information. (16) - 7 2. Problem/s State the problem Identify a problem or key issue from the case that is relevant to course goals. Will an analysis of this issue allow you to demonstrate your comprehension and synthesis of course concepts? Clearly describe the problem or issue. 3. Alternative Solutions Offer alternative solutions and approaches to the problem. Using information or data found in the case study, as well as from course materials and your own research, offer two or more solutions or approaches to the problem. (2 4. Evaluation of Alternatives Evaluate each alternative Critically assess the alternatives defined in section 3. Describe the implications and key steps for implementation of each alternative. Consider external and internal factors and other relevant trends. Once again, utilize course texts and other resources to enhance your assessment. With references, APA Style, 7th edition) 5. Recommendation/s Offer your best recommendation Based on your analysis in section 4, recommend one alternative. Support and justify your recommendation. Depending on the nature of the case, you may suggest management or leadership styles or commitments, describe the organizational structure, policies and systems, or outline changes to the business model needed to successfully implement this recommendatior. 6. Possible Results and Obstacles to Implementation Summarize the likely result and/or obstacles that may play into the execution of your solution. What outcomes might result from the implementation of the selected alternative? What internal or external trends may enhance or obstruct successful implementation? 'ain