Draw a Pareto Chart and perform a Pareto analysis on the following information. Reason for unsatisfying stay at hotel Frequency Unfriendly staff Room not clean Room not ready at check-in No towels at pool No blanket for pull-out sofa Pool water too cold Breakfast of poor quality Elevator too slow or not working Took too long to register Bill incorrect Total 18 5 32 26 4 3 6 10 7 41 115

Marketing
20th Edition
ISBN:9780357033791
Author:Pride, William M
Publisher:Pride, William M
Chapter5: Marketing Research And Information Systems
Section: Chapter Questions
Problem 3DYMP: Using Table 5.3, choose the appropriate survey method(s) you would use to collect primary data for...
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Question
Draw a Pareto Chart and perform a Pareto
analysis on the following information.
Reason for unsatisfying stay at hotel Frequency
Unfriendly staff
Room not clean
Room not ready at check-in
No towels at pool
No blanket for pull-out sofa
Pool water too cold
Breakfast of poor quality
Elevator too slow or not working
Took too long to register
Bill incorrect
Total
18
5
32
261
4
3
6
10
7
4
115
Transcribed Image Text:Draw a Pareto Chart and perform a Pareto analysis on the following information. Reason for unsatisfying stay at hotel Frequency Unfriendly staff Room not clean Room not ready at check-in No towels at pool No blanket for pull-out sofa Pool water too cold Breakfast of poor quality Elevator too slow or not working Took too long to register Bill incorrect Total 18 5 32 261 4 3 6 10 7 4 115
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ISBN:
9780357033791
Author:
Pride, William M
Publisher:
South Western Educational Publishing