1. Critique the e-ordering process used at GDI highlighting strengths and weaknesses and producing a “lessons learned” document. 2. Propose an implementation strategy for how GDI should design and implement Connected Customer.
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1. Critique the e-ordering process used at GDI highlighting strengths and weaknesses and producing a “lessons learned” document.
2. Propose an implementation strategy for how GDI should design and implement Connected Customer.
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