Task:
Write a brief essay responding to the given statement (suggested length of 2–3 pages) in which you:
A. Evaluate Company Q’s current attitude toward social responsibility.
B. Recommend three actions that Company Q could take to improve the company’s attitude toward social responsibility.
C. When you use sources, include all in-text citations and references in APA format.
A business exists because of relationships between employees, customers, shareholders or investors, suppliers, and managers who develop strategies to attain success. Social Responsibility is an organization’s obligation to maximize its positive impact on a community and stakeholders and to minimize its negative impact (Ferrell, 2009). Company Q’s
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The consumers want healthy and organic products. Company Q is now offering very restricted amounts of these products at a higher margin. Healthier food at a lower price could very well help increase revenue in those high crime areas and save the stores.
Company Q’s handling of outdated food is ridiculous. They are worried about employees taking expired food and are actually throwing the food away as a remedy to this issue. What kind of employees are they hiring if their major concern is them possibly eating expired food? Company Q can’t sell the outdated products but they can donate it. Getting together with local food banks and shelters within the community and donating the food would be a big step Company Q could take towards being socially responsible. They can set up a specific time and date for food banks or shelters to pick up the outdated food, thus restricting the exposure of the goods to employees while having positive results. The company would then be providing food to the disadvantaged while establishing a reputation for helping within the community. Having a positive impact in the community may bring more customers thus increasing profit for Company Q.
Company Q should look at the actions of larger grocers and perhaps offer an incentives program to its customers. They can start a discount/reward card to loyal customers. People love saving money. Implementing a rewards program will make repeat
Social responsibility is generally regarded as a duty of an organization’s management towards the benefit and well-being of the society in which it is engaged. The organization must behave ethically considering the social, cultural, economic and environmental issues.
Businesses, specifically larger corporations, play a major role in what occurs in society therefore, they are responsible to their stakeholders not only to pursue economic goals but the greater social good as well. Corporate social responsibility (CSR) means that a corporation should act in a way that enhances society and its inhabitants and be held accountable for any of its actions that affect people, their communities, and their environment. (Lawrence, 2010). Social responsibility is becoming the norm so much so that some businesses have incorporated it into their business model. There are three components of the bottom line of social
I am tasked is to evaluate Company Q’s current attitude toward social responsibility and recommend three actions that Company Q could take to improve their attitude toward social responsibility. In evaluating Company Q’s attitude towards social responsibility there are a couple of examples that displays the company’s lack of social responsibility awareness. Company Q closed a couple of stores in higher-crime-rate areas with a claim that the stores are consistently losing money. The issue here is that closing these stores can create the perception that Company Q does not care about customers in these areas. In addition, after years of their customers requesting they start offering health-conscience and organic products, the company went
Company Q is a small local grocery store chain located in a major metropolitan area. They have recently closed a couple of stores in higher-crime-rate areas of the city, reportedly because these two stores were consistently losing money. After years of requests from customers, all of their stores have started offering a very limited amount of health-conscience and organic
Company Q’s attitude towards social responsibility appears to be nonexistent, possibly through ignorance or disconcert. Either way the lack of social responsibility affects their business and community’s perception of their business. It appears that the company management has never developed and ethics program that clearly defines the corporate culture including provisions for social responsibility. Profits, or at least a lack of losses appears to be a primary motivating factor for company Q's management’s decisions. Company Q has been attempting to cut losses by closing stores that were losing money instead of finding innovative ways to
Company Q has shown little to no social responsibility. They have not demonstrated to the communities they are in that they are a reliable company by staying in the community. By
By disposing of out dated products, Company Q, is missing a great opportunity to create a public relations and social opportunity. Because management was concerned with lost revenue through possible fraud and theft they decided to throw away the out dated food, instead of donating to the food bank. Company Q should have been more contributive towards the needs of the community than to the how much revenue would be lost or how they couldn’t trust the employees.
This essay is a critical analysis of the behaviors that Company Q has demonstrated with regard to social responsibility. In essence, Company Q’s behaviors, while reasonable reactions to maintain financial viability and avoid contribution to employee malfeasance, actually demonstrate a profound solicitude that results in a negative public image that will end up costing it more in the long term. I will offer solutions that will provide a cost savings while keeping Company Q from making further embarrassing errors.
The first would be to put systems in place so that the company can feel more secure. Systems such as cameras that cover major points of the store, as well as hiring loss prevention officers. This would give the company some peace of mind. Now even with these systems theft can still take place, but it will definitely act as a great deterrent and allow the company to trust its employees more and be more willing to risk some revenues and actually look into opportunities such as the food bank. Another option is to make giving back a priority over profits. Any organization that has a chance to give back to the community it serves should do so as often as it can. This will show the public that you care and in turn make them trust and like you even more. The company can actually profit more by being more socially aware of the
Every business has a social responsibility toward society. That means to maximize positive affects and minimize negative affects on the society. Social responsibilities includes economic-to produce goods and services, that society needs at the price, that satisfy both-business and consumers, legal
Corporate Social Responsibility are actions taken by a corporation that have positive and lasting impact for all stakeholders associated with the organization, seeking to strike a balance between profits and helping to establish lasting investment in the community (Carrol, 2015). In the 1980’s, then President Reagan challenged the business community to take on more responsibility to address social problems (Carrol, 2015). Socially responsible actions can benefit local communities as well as the greater societal good.
3.Business to External Environment. Because businesses exist within a community from which they take resources, businesses have ethical responsibilities to the community. This obligation to protect and enhance the society is called Social Responsibility. This also includes responsibilities to the customers from which they earn profits. The main areas of Social Responsibility are:
Social responsibility is built on a system of ethics, in which decisions and actions must be ethically validated before proceeding. If the action or decision causes harm to society or the environment then it would be considered to be socially irresponsible. Being socially responsible means that people and organization must behave ethically and sensitivity towards, social, cultural, economic, and environmental issues. Striving for social responsibility helps individuals, organization and government to have a positive impact on development, business and society. Often, the ethical implication of decision/action are overlooked for personal gain and the benefits are usually material. This frequently manifest itself in companies that
Is the deception of consumers worth making a profit? The Ford Pinto, popular car of the 1970s, made a profit off of a vehicle that endangered the lives of hundreds of people. In his essay “Pinto Madness” Mark Dowie, author and Pulitzer Prize nominee, exposed the unethical decisions made by Ford Motor Company. When it came to their customer’s safety and profit for the company, Ford made a decision that led to consequences their customers had to pay the price for. Should the business be held accountable for these actions? In his essay “The Social Responsibility of Business Is to Increase Its Profit” Milton Friedman, powerful economist, discusses what a business should prioritize in the economic system. Friedman declares what a business is responsible for and the guidelines they must follow. Due to Friedman’s view, he would not have condoned the actions and decisions that the executives at Ford Motor Company took.
Campbell (2007, p. 952) based on the review of CSR proposes that firms are less likely to perform in a socially responsible way when when they are facing weak financial performance and are operating in the environment where there is limited likelihood for short term profitability.