LEMONADE STAND, PART II: On the Level Lemons™
Nicollette Hardwick
DeVry University
BUSN115 Introduction to Business and Technology
Professor Hagans
On the Level Lemons™ LANDSCAPE We keep everything honest and straightforward at On the Level Lemons. At On the Level Lemons, we strive to provide superior quality lemonade that customers praise to family and friends, mothers prefer for their children, purchasers choose for their clients, employees are proud of, and investors seek for long-term returns. We are a source of pride to the public, a helpful asset to our customers, and expect to enjoy further rewarding development through exceptional customer service, innovation, quality and commitment. Our purpose
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We want to be located on a highly coveted passageway, in a location that provides easy access to our target customers, and customers want products and services to be as convenient to purchase as possible.
Sales have been strong and now we have the funds to invest in new marketing activities. The activities we are undertaking to promote our products to target customers include informing, persuading, and reminding (Bovee, 2/2012, p. 308). While we at On the Level Lemons have an effective in person retail interface with our customers, we have replaced our sales pitches with conversations. While our competitors at That Other Lemon Stand have been using penetration pricing, we have been placing focus on our salespeople who have been tailoring communication to customers and are very important in building relationships. On the Level Lemons has also maintained a strong social media presence on popular social media networks to ensure a better brand awareness and association among our target audience.
Within On the Level Lemons, we have been examining our inner strengths and weaknesses and have begun to challenge ourselves to reach higher goals by acquiring and developing new strengths. We like to think about customer solutions as our products. Customers want to buy value or a solution to their problems. This company puts significant importance in
'Place ' is concerned with various methods of transporting and storing goods, and then making them available for the customer. Getting the right product to the right place at the right time involves the distribution system. The choice of distribution method will depend on a variety of circumstances. It will be more convenient for some manufacturers to sell to wholesalers who then sell to retailers, while others will prefer to sell directly to retailers or customers.
These customers value both low cost and excellent customer service. Providing both generates both branch loyalty and advertisement through word of mouth.
* IKEA’s low cost structure has been the very core of its success. It’s low-cost and high-quality strategy fits with the current state of the economy. Offering convenience factors within IKEA’s stores would fit well with IKEA’s low cost structure. It maintains its low-cost business model by creating a different furniture shopping experience. IKEA supplies customers with all possible materials needed to complete their shopping when they enter the store (that are, measuring
“To make Target the preferred shopping destination for our guest by delivering outstanding value , continuous
We serve customers in an extensive range of industries. Our customers include national retail chains, family owned retail stores, subdivisions, office parks, churches, municipalities, shopping centers, HOAs, schools, industrial facilities, apartment complexes, restaurants and condominiums.
• We are a “national/neighborhood” company. Our customers benefit from our national buying ability, but we want each store to be close to the customer and really a part of their neighborhood.
17. To persuade at least 15% of our main competitor’s customer base to switch brands.
This also opens up access to people who may not be able to visit the stores due to poor mobility.
End users are those individuals walking in the company stores, ordering a smoothie and a cookie, paying the cashier and then telling her friend how wonderful the ambiance is. This buyer segment does not purchase large amounts of product at one time and likely chooses Jamba because of the quality of the ingredients. With no switching costs and a growing industry offering many options, patrons of smoothie cafés can freely purchase their delightful cool beverage anywhere. According to the U.S. Census Bureau the number of stores within the “snack and nonalcoholic beverage bars” industry grew from 36,036 in 2002 to 49,463 in 2007 [ (U.S. Census Bureau) ]. This trend means that Jamba Juice will have to increase customer loyalty to battle the increased competition.
Strengths – The soft drinks were made with 30% real juice, which is more appealing to consumers who want natural flavours. The products were healthy and contain real fruit juices. Although the company had a small market share, their sales increased steadily over the years.
Another competitive advantage is the excellent customer service as well as the willingness to provide customers with any products they request. Besides, the engagement to support the communities which are served by the store, helped to gain a loyal customer base.
The study case further reveals that Marilyn takes a trial an error approach to promote her products. This approach is very time consuming and not an effective strategy for distributing perishable products or limited time and energy.
this would also solve the problem of congestion on the shop floor and secure the lifetime loyalty of customers, as customers will be shopping in a less congested environment.
to provide efficiency and custom tailored to deliver what the needs of the customer are. The
Over the last several years the process of reaching out to customers has been continually changing. Part of reason for this is because more people are turning to the Internet as a way to be able to promote their products and communicate to a larger audience. A good example of this can be seen with the election of Barack Obama in 2008, with him using this medium as a way to gain support and funding for his campaign. This allowed him to utilize this new technology to effectively connect with and inform voters about key issues. Over the course of time this helped his campaign to gain momentum. Once this occurred is when he was able to stand out against his rivals through effectively utilizing these tools. (Miller, 2008)