Executive Summary
This report will address strategy implementations for BBC3. The BBC have suggested to close BBC3. However from our SWOT (appendix 1) and Porters 5 forces analysis (appendix 2) it was concluded that they should not do this. Instead the BBC should keep BBC3 and close BBC4.
This report looks at how the change can be implemented using Lewin’s Change Model, Balance Scorecard and effective leadership.
Introduction
According to Hrebiniak (2006), formulating a consistent strategy is a difficult task however implementing it is even more difficult. Noble, (1999b) suggested that strategy implementation is often seen as a craft, rather than a science.
According to the Balanced Scorecard Collaborative (2007), there are four reasons
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From the analysis it has been concluded that the BBC should keep BBC3 on the TV and instead remove BBC4.
One reason for this strategy has been suggested is because the BBC have many diversified products to meet requirement of each customer (BBC, 2014). However, BBC3 is the only channel that caters to the younger market, 16-34 year olds, therefore by removing this from TV they would no longer have a channel for this market. It has been found that youth are already underserved and older audiences are over served (Plunkett, 2014) therefore by removing BBC3 from the TV they would be further underserved. Additionally, there has been a signed petition against the BBC3 proposal (Change.org 2015) suggesting that its customers do not want it to be taken off TV. Furthermore 16% of UK households don’t have access to internet and by removing BBC3 from the TV that 16% of the market will not be able to access it.
BBC4 have 2 million less viewers than BBC3 each week (BBC 2015). Additionally, BBC4 has many repeat shows on the channel and also similar shows to BBC2 therefore by closing BBC4 instead of BBC3 the BBC would lose less customers. Closing BBC4 would involve transferring longstanding programmes that are shown on BBC4 to BBC 2 as the two channels are already working closely together (BBC 2015).
Implementation
Change
Kurt Lewin (1947) developed a change model that involves three steps: unfreezing, changing and
BSkyB (Sky) should target acquiring 30% of the yearly revenue by 2018, after five years of systematic implementation of the extended marketing plan. The target markets of BSkyB are both individual citizens and small business enterprises, where the later will be at the centre in the targeting. BSkyB (Sky) is to segment the targeted markets geographically where the concentration will
Kurt Lewin’s (1947) developed an organizational change model that focused on three different stages unfreezing, changing, and refreezing. Lewin’s three step change model is unique in itself. It enables and helps leader to make essential changes while minimizing the distraction and making sure the change is
Step 2 is forming a powerful guiding coalition. Leadership will have to be on board and on the same page in regards to the change. Kotter and Cohen reveal the core problems people face when leading change. Their main findings are that the central issue concerns not structure or systems but behavior and how to alter it (Farris, 2008). The success of the changes will depend on the ability of the managers to show their commitment to change and motivate the employees to do the same. Without any process to track the implementation, the change can also fail.
the difficulty of strategy execution and the tools managers can use to make strategy happen. As the title
Managing Change: The Art of Balancing“ by Jeanie Daniel Duck [1] came out in the Harvard Business Review in November 1993. It is an influential article, one that has been cited 437 times until date. Duck draws upon her years of experience as a Vice President in the Chicago Office of the Boston Consulting Group and of running her own consulting firm that focused on the emotional and behavioral impact of change on corporate performance. She can be safely called both, a management consultant as well as an organization development consultant. Presented below is a summary and key points of the article supplemented by examples, views and facts gleaned from other sources as well.
The television industry is one of the most rapidly changing media industries to date. Its evolution from black and white, to colour, to digital and now three-dimensional viewing, there is nothing slow about its development. Focusing particularly on commercial free-to-air (FTA) television, the FTA television industry plays a critical role in the Australian ecosystem. Due to its free delivery, it generates $3.2 billion per annum in economic and advertising surplus (Venture Consulting, 2015). This is why the value of commercial FTA television to the Australian public remains high whereby FTA television is watched by more than 14 million Australians daily (Free TV Australia, 2014). However, television nowadays is much more than a medium of entertainment and information. It is also used as a method for engaging in social interaction (Morely, 1986, p. 22), and this digital divide of interaction is what harms the television industry. The launch of streaming services not only confronts the traditional ‘linear’ TV format by allowing users to select what they want to watch and when they want it, it also broadens the offering to almost any device (Spooner, 2015). The research methods in the television industry despite its strength as a medium, must however, walk hand in hand with the fast progression of new technology and challenge the rise of digital omnivores.
In its first major decision since Rona Fairhead was appointed as chair of the trust last September, the regulator recognised the “clear long-term potential” in moving online, but admitted there were clear concerns about the loss of services to the key age group, as well as the BBC’s ability to try out new ideas and develop new talent.
I am going to talk about the newspaper article ‘The guardian’ about BBC Three’s online move, which is approached by the BBC Trust in a move to save the company £30m a year. They will expend money on documentaries such as Life and Death Row and long- form- comedy shows like Bad Education and Cuckoo, instead of lighter formats such as Snog, Marry and Avoid. However, this will have an effect on the audience because they will lose BBC viewers. My research shows that BBC Three is currently watched by 11.2 million people every week and it reaches 25% of 16-24 year olds.
According Vermeulen, most new strategies are implemented. One of the chief reason for lack of implementation of these strategies is that ‘’ new strategies’’ are usually not strategies at all. A real strategy involves a clear set of choices which define what the organization is going to execute and those which isn’t going to execute. Therefore, most strategies are never put into actions despite the ample efforts of hard-working individuals since they doesn’t represent a set of clear choices (Vermeulen, 2017). To improve your strategy you must ensure that there is a clear communication of the strategy to the implementers who are the employees as well as all the people in the enterprise. Communicating your logic will be very important in answering some of the ‘’why’’ questions that your employees have. Answering such questions will help in persuading the employees that the new strategy is valuable. For effectiveness of the strategy, it should be issued from the top down and supported from the bottom up. This means that lower-level workers must be empowered so that they can think of their own initiatives to realize the
The Balanced Scorecard Institute reports that in the 1950’s General Electric was the first to use the Balanced Scorecard approach, but it was not until the 1990’s when Dr. Robert Kaplan a Harvard Business School professor and Dr. David Norton officially titled it the Balanced Scorecard. Once used as only a measurement tool for organizations, it is now a complete strategic planning and management system (Balanced Scorecard Institute, n.d.). Originally, businesses looked at the financial reports to distinguish whether it was a quality company or not. Kaplan and Norton however believed the financial reports only showed past history and an organization must also track how it is performing currently and look at ways to constantly improve future performance. Kaplan and Norton established there are four business segments or perspectives to measure and make improvements on. The four segments
The fourth step into the creation of executable strategies relies in the alignment of resources, purposes, and strategical thinking contemplations into reality. The rationale of this step is to create
There are various schools of strategy that have been vigorously debated on and after a consolidated effort; three schools of strategy were produced. They are the planning school, the positional school, and the resource based school of strategy (Ritson, 2013). All these strategies will be described with examples to buttress each.
Thompson, Arthur A., Strickland A. J., Gamble, John E. (2010). Crafting and Executing Strategy. McGraw-Hill Irwin. (Ed.) Boston
A strategy is said to be a plan that is made for the long term success of a product or brand. It is extremely important to have a strategy in order to figure out a direction towards which any company is able to focus all its resources efficiently and achieve desired outcomes. Formulating effective strategies is a considerably long process in itself that combines analysing several factors, situations and issues that are already present in a company and looking to improve on them alongside trying to implement various innovations and ideas to collectively create a direction towards which they can move and direct the resources available to them.