Case Study: Leading with People, Process, and Technology
Background:
You have been appointed to spearhead a significant initiative at DRUGCON, a Fortune 500 healthcare company renowned for its rapid growth through acquisitions and innovative drug development. Celebrating its 20th anniversary, DRUGCON has consistently increased revenues by nearly 20% annually. However, this growth has come with challenges. The company’s information systems, inherited from acquisitions, operate on a decentralized model, leading to widespread issues across customer information, supply chain, human resources, legal, and other departments. Additionally, the push for new feature implementations by product managers
has exacerbated these problems. The company’s technology infrastructure is
a mix of legacy systems and cloud services.
The Challenge:
DRUGCON is at a critical juncture where it must swiftly implement features, enhancements, and integrations to improve accuracy, while also strategizing to expedite product market entry. As the newly appointed project manager, you are tasked with supporting this initiative.
Your Mission:
The Director of the Project Management Office (PMO) has convened a meeting, calling on each project manager to present concrete ideas that will enhance accuracy, enable rapid scaling, and maintain cost efficiency. This is your opportunity to make a lasting impression on your new boss.
Questions for Consideration:
1.
Innovation and Integration:
What 2-3 innovative ideas would you recommend to ensure the success of this project?
2.
Strategic Approach:
How will you approach this project to align with DRUGCON’s objectives?
3.
Leveraging Trends:
What emerging technology trends could be advantageous for DRUGCON?
4.
Anticipating Challenges:
What potential roadblocks or challenges do you foresee, and how do you plan to mitigate them?
