Chapter 19 - Risk Heat Map Assignment_SP22-1 (1)
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Chapter 19 Activity (20 points)
Name
: Sam Snyder
You own a local restaurant that specializes in chicken sandwiches and fries. Develop a risk management process and need identify sources of supply disruption to develop risk mitigation plans. Complete steps 1-3 using the table on page 2.
Complete step 4 on this page. Complete step 5 using the heat map template on page 3.
Step 1
: Risk Identification
Identify six (6) risks that could cause a supply disruption
Step 2
: Risk Monitoring
How is the nature (probability and potential impact) of each risk changing?
How are we preparing for each risk?
Step 3
: Disruption Assessment
Assign a risk probability (how likely is the risk) to each risk
o
Scale 1-5
o
1 = rare, 5 = highly likely
Assign a risk consequence (how severe is the impact likely to be) to each risk
o
Scale 1-5
o
1 = trivial, 5 = severe
Calculate risk exposure for each risk
o
Risk exposure index = risk consequence index X risk probability index
o
Use this to rank and prioritize your risks
Step 4
: Risk Mitigation (record answers for this step below)
Select ONE risk from the list of four risks
Pandemic lockdowns
Identify and explain a prevention plan for the risk
Adopt a Delivery and Pickup Model: During a pandemic, indoor dining may be restricted or not possible. Therefore, transitioning to a delivery and pickup model can help maintain operations. This includes partnering with food delivery apps, offering curbside pickup, and promoting takeout options.
Implement a Ghost Kitchen: A ghost kitchen is a professional food preparation and cooking facility set up for the preparation of delivery-only meals. It can be a cost-effective way to keep the business running during a lockdown.
Identify and explain a recovery plan for the risk Financial Aid and Incentives: Take advantage of financial aid provisions provided by the government to expedite recovery from the pandemic. This includes programs like the Employee Retention Credit (ERC), which provides credits for each employee kept on payroll throughout the pandemic.
Reopening Plan: Develop a comprehensive reopening plan that adheres to guidelines provided by health authorities such as the CDC and OSHA. This includes implementing proper health and safety protocols, sanitation requirements, and
social distancing measures. 1
Rehire and Retrain Staff: As you prepare to reopen, rehire staff and provide necessary training to ensure they understand and can implement new safety protocols.
Communicate with Customers: Keep your customers informed about your reopening plans and the measures you’re taking to ensure their safety. This can help build trust and reassure them that their safety is a priority.
Step 5
: Create risk heat map.
2
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