25 Value-chain analysis can be used to determine if a business is adding unique value in which of the following areas? Select one: a. human resources b. process innovation c. quality management d. product research e. all of the above

Q4: Diagrammatically explain the stages of new product development. Which of these can be associated with creating the market myopia?   Q5: Which sampling techniques can be used to gain consumer insights regarding innovative products? Explain.   Q6: Draft a marketing research plan of launching a telecommunication brand.

Which of the following set of measures are appropriate in monitoring 'customer retention'? Select one: a.Customer satisfaction rating, number of repeat purchases, customer acquisition costs     b.Customer satisfaction rating, sales growth from customers using loyalty cards, customer profitability per quarter     c.Proportion of sales from existing customers, market share, profit attributable to customers in the 21-30 age group     d.Proportion of sales from existing customers, number of repeat purchases, sales growth from customers using loyalty cards     Clear my choice

d) Prepare the scatter diagram and insert the trendline or line of best-fit. Use a scale of 2 cm to represent 1,000 units on the x-axis & 2 cm to represent $50,000 on the yaxis.e) Using the line of best-fit, determine the company’s fixed cost per month and the variable cost per unit. (Use 0 & 5,000 units.)

15. A researcher wishes to study developmental changes in the music people prefer to listen to. The researcher locates 50 people who are about 20 years old. She sends these people a questionnaire every year for the next 10 years asking about the types of music they prefer to listen to. This is an example of which type of design? a. cross-sectional b. panel c. longitudinal d. nested

Directions: For each of the following situations: a. indentify the independent variable/s b. name the dependent variable; and c. give the two attributes of each variable A study on customer's satisfaction based on the quality of food offered in fast foods.

Q1. The elimination or minimisation of waste from activities within enterprises is an important element of most performance improvement methods. Explain then main types of waste and give examples of how these wastes can be hidden with the normal operations of a firm. Q2. A local manufacturing firm which produces make to stock high added value products for the pharmaceutical industry has recently been requested by its owner to provide a proposal on the benefits of a predictive performance model and methodology from a workshop that you have recently completed. You are requested to produce the following report:1. Review the current state of the practice of performance management and reporting within this category of firms.2. Suggest a suite of appropriate key performance measures.3. Explain the benefits and challenges of an Ex-Ante or PredictivePerformance Demand Model approach to enterprise performancemanagement.4. Recommend a methodology on how this type of Enterprise PerformanceModel…

The comparing step in the control process determines .  the variation between actual performance and the standard the variation between actual performance and an external benchmark from a noncompetitor a company's relative position in the industry in terms of performance variances a company's relative position in the industry in terms of the standards used Organizational is a measure of how appropriate organizational goals are and how well an organization is achieving those goals. efficiency B) productivity               C) yield                          D) effectiveness A(n) organization is highly formalized and                                                         33) organic B) complex                    C) mechanistic                D) learning A(n) organization is highly adaptive, loose, and                                                       34) customer- oriented B) mechanistic C) organic D) centralized Daniela and Navaro disagree on the best way to…

10 . As part of the design of its control system, a company has established liquidity, debt, and DuPont ratios as indicators of its balanced scorecard. The type of indicators determined belong to the perspective: Select one: a.Of customers. b.Of innovation and learning. c.Of processes. d.financial.

P7-What type of data could be used to monitor the performance of a restaurant such as McDonald's P8-What measures or actions would be used to improve the consistent quality and speed of preparing fast food for customers