Write a business solution proposal for a retail store that wishes to implement an M-Commerce Solution to Enhance Customer Experience. Taking the 'AS-IS' model, elaborate on how technology will be utilized to streamline or optimize the current process in order to solve the stated business problem. Explain the future, or ‘ 'TO-BE', state process and illustrate it with a UML Activity Diagram. Include any key technology in its own Swimlane. Also, elaborate on any new, updated, enhanced IT Infrastructure (hardware, databases, networks, business intelligence, RFID, sensor networks, and/or software) required to support the solution. The line items that come out of this section should be part of the investment cost details in the solution assessment.

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System Model Approaches

The systems model approach is a process-oriented representation that emphasizes the impact or flow of information between modules. The multidisciplinary study of the use of models to design and create systems in business and IT development is known as systems model approach. It models how processes interact and what these processes do, but it does not go into detail about how these processes are implemented. Functional decomposition may be utilized to enhance the models employed in this technique, and they can be coupled to requirements models for additional system partitioning.