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Explain the logic or rationale for completing a service area analysis and a competitor analysis?
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- Apply the Service Gap model to a service of your choice and explain how to reducethe overall customer gap between expected service vs perceived service.Explain the relationship between customer service levels and the costs associated with providing those service levels.1. What are possible needs of your community regarding your product/service? 2. Identify potential market problems that your product may face and find out solutions to minimize the problem.
- Discuss , What is the importance of service recovery in service marketing, and how can companies effectively respond to customer complaints and issues?A company is choosing an outside firm to provide its payroll services. It has chosen four comparative categories of interest: client reviews, financial condition, IT capabilities, and government stability. These categories have been assigned weights of 20%, 10%, 40%, and 30%, respectively. Three potential providers were scored on each of those factors using a scale of 1-10, with a score of 1 meaning worst possible and 10 meaning best possible. Provider A Provider B Provider CClient reviews 2 6 10Financial condition 8 4 2IT capabilities 5 8 2Government stability 3 1 2In reference to the information provided discuss the relevance of the factor rating method in…Create a list and then conduct an analysis of the eight service criteria that influence the design process.
- What service marketing strategies should a service chain adopt to garner the following benefits: control, consistency and maintenance of image?In a Presentation format Review the commuting advice provided by five of the University’s below and identify the strengths and weaknesses of each approach, highlighting the usability of the advice offered. As well as the sustainability, practicality and affordability of commuting, identify any other factors that should be considered by a student considering living in any given origin (e.g. rent, supply of accommodation, employment, amenities, etc.Universities• Leicester University• University of Warwick• Coventry University• University of Hertfordshire• University of Birmingham Note:- Do not provide handwritten solution. Maintain accuracy and quality in your answer. Take care of plagiarism. Answer completely. You will get up vote for sure.Enumerate , What service marketing strategies should a service chain adopt to garner the following benefits: control, consistency and maintenance of image?