Suggest ways to mitigate the different barriers of communication mentioned above. - Professional incompetence and lack of medical experience; - Poorly structured medical examination; - Distractions and interruptions of examination by adverse events ( ie. Interruption of the patient’s story); - Inadequate language (ie. complicated or ambiguous, using medical jargon); - Manner of speaking (ie. too fast, unclear articulation, tone and content) - Not questioning the patient at all; - Not listening carefully to the patient; - Strong negative emotions; - Inappropriate behavior (preoccupation with other things, talking on the phone, work on the computer); - Uncontrolled body language

Understanding Health Insurance: A Guide to Billing and Reimbursement
14th Edition
ISBN:9781337679480
Author:GREEN
Publisher:GREEN
Chapter11: Cms-1500 And Ub-04 Claims
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Suggest ways to mitigate the different barriers of communication mentioned above.

- Professional incompetence and lack of medical experience;

- Poorly structured medical examination;

- Distractions and interruptions of examination by adverse events ( ie. Interruption of the patient’s story);

- Inadequate language (ie. complicated or ambiguous, using medical jargon);

- Manner of speaking (ie. too fast, unclear articulation, tone and content)

- Not questioning the patient at all;

- Not listening carefully to the patient;

- Strong negative emotions;

- Inappropriate behavior (preoccupation with other things, talking on the phone, work on the computer);

- Uncontrolled body language

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