Match items from the left column to the corresponding items in the right column. Definition/example a- People, emails, books, and cars that demand service b- Five minutes is needed to complete the service for one customer Term Queues Arrivals Mean service rate Service time Mean inter-arrival time Jockeying Queue discipline (LIFO) Queue discipline (FIFO) Single-channel, Single phase Single-channel, Multiphase Multi-channel, Single phase Multi-channel, multi- phase c- A restaurant observes five minutes gap between two customers on average. d- A car that is changing lanes on the highway e- Waiting lines f- On average, ten customers served per 40 minutes in a coffee shop g- A company sells the oldest stock first, and the newest will be the last one to go for sale. h- The most recent products in an inventory are sold first. i-Airline ticket counter with several servers j- A pharmacy with several servers for dropping off prescriptions and picking them up k- An automated car wash that has only one server - Chick-fil-A Drive-Thru

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Match items from the left column to the corresponding items in the right column.
Definition/example
a- People, emails, books, and cars that demand service
b- Five minutes is needed to complete the service for one
customer
Term
Queues
Arrivals
Mean service rate
Service time
Mean inter-arrival
time
Jockeying
Queue discipline
(LIFO)
Queue discipline
(FIFO)
Single-channel,
Single phase
Single-channel,
Multiphase
Multi-channel, Single
phase
Multi-channel, multi-
phase
c- A restaurant observes five minutes gap between two
customers on average.
d- A car that is changing lanes on the highway
e- Waiting lines
f- On average, ten customers served per 40 minutes in a
coffee shop
g- A company sells the oldest stock first, and the newest will
be the last one to go for sale.
h- The most recent products in an inventory are sold first.
i- Airline ticket counter with several servers
j- A pharmacy with several servers for dropping off
prescriptions and picking them up
k-An automated car wash that has only one server
|- Chick-fil-A Drive-Thru
Transcribed Image Text:Match items from the left column to the corresponding items in the right column. Definition/example a- People, emails, books, and cars that demand service b- Five minutes is needed to complete the service for one customer Term Queues Arrivals Mean service rate Service time Mean inter-arrival time Jockeying Queue discipline (LIFO) Queue discipline (FIFO) Single-channel, Single phase Single-channel, Multiphase Multi-channel, Single phase Multi-channel, multi- phase c- A restaurant observes five minutes gap between two customers on average. d- A car that is changing lanes on the highway e- Waiting lines f- On average, ten customers served per 40 minutes in a coffee shop g- A company sells the oldest stock first, and the newest will be the last one to go for sale. h- The most recent products in an inventory are sold first. i- Airline ticket counter with several servers j- A pharmacy with several servers for dropping off prescriptions and picking them up k-An automated car wash that has only one server |- Chick-fil-A Drive-Thru
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