Mary and Son known as MS was founded in 2000 as an autonomous training school. It has adequate financial resources to provide educational programs and services. It offers specialized training to many different sectors in Mauritius (mostly on-site); Transport, Manufacturing, Hospitality & Tourism, Construction, Health, Food, Education, Waste Management, Governments Industrial & Marine industries. Customers from these sectors are mostly offered by an IT consulting business with which MS has worked closely over the last five years due to the increasing number of competitors in the training and education industry. MS is managed by a Managing Director (MD) to whom a secretary, a Customer Service Officer and 5 full-time trainers report to. MS is dependent on these full-time trainers who are highly qualified and experienced in their domain of expertise. Employee turnover rate is very low and not much time is spent on induction as there are no needs to employ new staffs. This gives the company organizational stability as there are few HR related issues. Trainees always gives positive feedbacks on the current trainings held. This results in higher demand for training where recently the training institution cannot attend to all demands, thereby losing a part of the market. On another note, because some companies adopted strict sanitary measures, trainers are not allowed on-site. There is a demand for online training but since the full-time trainers are fully booked and are not computer literate, MS is currently not taking care of these requests. All procedures are done manually as MS has never invested in technological resources till now. Vision of MS company: “Commitment to delivering world-class professional training services to individuals and firms is our compass to increase the productivity at workplace in the region. ”Mission of MS company: “Provide and promote innovative and quality learning for the development of a sustainable human capital” MS dertmine the strategic option that it will use and they are: Training and development strategy, Innovative strategy, Differentiation strategy and Expansion/growth strategy. Discuss how to implement organisation structure and implement support policies and programs.
Mary and Son known as MS was founded in 2000 as an autonomous training school. It has adequate financial resources to provide educational programs and services. It offers specialized training to many different sectors in Mauritius (mostly on-site); Transport, Manufacturing, Hospitality & Tourism, Construction, Health, Food, Education, Waste Management, Governments Industrial & Marine industries. Customers from these sectors are mostly offered by an IT consulting business with which MS has worked closely over the last five years due to the increasing number of competitors in the training and education industry.
MS is managed by a Managing Director (MD) to whom a secretary, a Customer Service Officer and 5 full-time trainers report to. MS is dependent on these full-time trainers who are highly qualified and experienced in their domain of expertise. Employee turnover rate is very low and not much time is spent on induction as there are no needs to employ new staffs. This gives the company organizational stability as there are few HR related issues.
Trainees always gives positive feedbacks on the current trainings held. This results in higher demand for training where recently the training institution cannot attend to all demands, thereby losing a part of the market. On another note, because some companies adopted strict sanitary measures, trainers are not allowed on-site. There is a demand for online training but since the full-time trainers are fully booked and are not computer literate, MS is currently not taking care of these requests. All procedures are done manually as MS has never invested in technological resources till now.
Vision of MS company:
“Commitment to delivering world-class professional training services to individuals and firms is our compass to increase the productivity at workplace in the region.
”Mission of MS company:
“Provide and promote innovative and quality learning for the development of a sustainable human capital”
MS dertmine the strategic option that it will use and they are: Training and development strategy, Innovative strategy, Differentiation strategy and Expansion/growth strategy.
Discuss how to implement organisation structure and implement support policies and programs.
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Discuss how would go about implementing the allignment of budget to each strategy mentioned above and how the budgets will contribute to the annual goals and objectives of MS.
Discuss how would go about implementing resources allocation through resource identification, budgeting and its utilisation in MS by giving examples.