Many organizations use the same process capability star services (e.g., 1.33), but some companies use multiple standards: different standards for different products or services (e.g., 1.00, 1.20, 1.33, and 1.40). What reasons might there be for using a single measure, and what reasons might there be for using multiple standards?

Practical Management Science
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Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
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2. Many organizations use the same process capability standard for all their products or
services (e.g., 1.33), but some companies use multiple standards: different standards for
different products or services (e.g., 1.00, 1.20, 1.33, and 1.40). What reasons might there
be for using a single measure, and what reasons might there be for using multiple
standards?
Transcribed Image Text:2. Many organizations use the same process capability standard for all their products or services (e.g., 1.33), but some companies use multiple standards: different standards for different products or services (e.g., 1.00, 1.20, 1.33, and 1.40). What reasons might there be for using a single measure, and what reasons might there be for using multiple standards?
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