Managers can serve customers, but you have to hire part-time servers to provide good customer service. Especially if the business operation is 16 hours a day (Monday to Friday). Answer the following questions: 1. How many servers will you need to use to have one server running at all times? Remember that servers work about 10 hours a week. 2. Suppose there are two servers and a manager on staff all day and the store is open from 8 a.m. to 5 p.m. to 8 p.m. Calculate the daily service capacity if the average waiter can serve 15 cups of coffee in an hour and the manager can serve 4. a) What factors will improve employee productivity in the business? b) What could limit the service capacity of your cafeteria?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
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Managers can serve customers, but you have to hire part-time servers to provide good customer service. Especially if the business operation is 16 hours a day (Monday to Friday).

Answer the following questions:

1. How many servers will you need to use to have one server running at all times? Remember that servers work about 10 hours a week.

2. Suppose there are two servers and a manager on staff all day and the store is open from 8 a.m. to 5 p.m. to 8 p.m. Calculate the daily service capacity if the average waiter can serve 15 cups of coffee in an hour and the manager can serve 4.
a) What factors will improve employee productivity in the business?
b) What could limit the service capacity of your cafeteria?

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