I-mart is a discount optical shop that can fill most prescription orders in around one hour. The management is analyzing the processes at the store. There currently is one person assigned to each task below. The optometrist assigned to task B takes an hour off for lunch and the other employees work the entire day. Task: Greet/resister the patient    2 min / patient Optometrist conducts eye exam  30 min / patient Frame/lenses selection 15 min / patient Glasses made ( process 6 prs. at same time ) 54 min / patient Final fitting 5 min / patient For a typical 10-hour retail day (10a-8p) the manager would like to calculate the following: Assuming every patient requires glasses, what is the current maximum output of the process per day? If another person was added, where is the logical place? A,B,C, D, OR E

Practical Management Science
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ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
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I-mart is a discount optical shop that can fill most prescription orders in around one hour. The management is analyzing the processes at the store. There currently is one person assigned to each task below. The optometrist assigned to task B takes an hour off for lunch and the other employees work the entire day.

Task:

  1. Greet/resister the patient    2 min / patient
  2. Optometrist conducts eye exam  30 min / patient
  3. Frame/lenses selection 15 min / patient
  4. Glasses made ( process 6 prs. at same time ) 54 min / patient
  5. Final fitting 5 min / patient

For a typical 10-hour retail day (10a-8p) the manager would like to calculate the following:

  1. Assuming every patient requires glasses, what is the current maximum output of the process per day?
  2. If another person was added, where is the logical place? A,B,C, D, OR E.

                                                      

 

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