Failsafe Textiles employs three highly skilled maintenanceworkers who are responsible for repairing the numerous in-dustrial robots used in its manufacturing process. A workercan fix one robot every 8 hours on average, with an exponen-tial distribution. An average of one robot fails every 3 hours,according to a Poisson distribution. Each down robot coststhe company $100.00 per hour in lost production. A newmaintenance worker costs the company $80.00 per hour insalary, benefits, and equipment. Should the manager hireany new personnel? If so, how many people? What would yourecommend to the manager, based on your analysis?

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ISBN:9781337406659
Author:WINSTON, Wayne L.
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Failsafe Textiles employs three highly skilled maintenance
workers who are responsible for repairing the numerous in-
dustrial robots used in its manufacturing process. A worker
can fix one robot every 8 hours on average, with an exponen-
tial distribution. An average of one robot fails every 3 hours,
according to a Poisson distribution. Each down robot costs
the company $100.00 per hour in lost production. A new
maintenance worker costs the company $80.00 per hour in
salary, benefits, and equipment. Should the manager hire
any new personnel? If so, how many people? What would you
recommend to the manager, based on your analysis?

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