discussion 10 Some systems analysts argue, “Give users what they ask for. If they want lots of reports and reams of data, then that is what you should provide. Otherwise, they will feel that you are trying to tell them how to do their jobs.” Others say, “Systems analysts should let users know what information can be obtained from the system. If you listen to users, you’ll never get anywhere because they really don’t know what they want and don’t understand information systems.” What do you think of these arguments?

Fundamentals of Information Systems
8th Edition
ISBN:9781305082168
Author:Ralph Stair, George Reynolds
Publisher:Ralph Stair, George Reynolds
Chapter6: Information And Decision Support Systems
Section: Chapter Questions
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discussion 10

  • Some systems analysts argue, “Give users what they ask for. If they want lots of reports and reams of data, then that is what you should provide. Otherwise, they will feel that you are trying to tell them how to do their jobs.” Others say, “Systems analysts should let users know what information can be obtained from the system. If you listen to users, you’ll never get anywhere because they really don’t know what they want and don’t understand information systems.” What do you think of these arguments?
     
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Step 1

Introduction

System Analyst:

A system analyst is a professional who analyzes an organization's business processes, procedures, and systems to identify areas of improvement and recommend solutions. They work closely with business stakeholders to understand their needs, requirements, and goals, and then use their technical expertise to design, develop and implement information systems that help organizations achieve their objectives.

The primary responsibilities of a system analyst include:

  1. Analyzing and documenting current business processes and systems
  2. Identifying opportunities for improvement and making recommendations
  3. Designing and developing new systems, processes, and procedures
  4. Testing and implementing new systems
  5. Training end-users on how to use the new system
  6. Providing ongoing support and maintenance of the system.

 

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