Describe the concept of ITIL (Information Technology Infrastructure Library) and its relevance in IT service management.
Describe the concept of ITIL (Information Technology Infrastructure Library) and its relevance in IT service management.
Management Of Information Security
6th Edition
ISBN:9781337405713
Author:WHITMAN, Michael.
Publisher:WHITMAN, Michael.
Chapter4: Information Security Policy
Section: Chapter Questions
Problem 15RQ
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Describe the concept of ITIL (Information Technology Infrastructure Library) and its relevance in IT service management.
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