Competitive Advantage o Zappos seems to be well-positioned to have a competitive advantage over other online retailers. o What challenges discussed in Chapter 1 pose the biggest threat to Zappos's ability to maintain and enhance its competitive position? o How can HRM practices help Zappos meet these challenges? Engagement o Do you think that employees of Zappos typically have high levels of engagement? • Do you think their level of engagement remained high even during the pandemic? o Justify your position. Organizational Values o Which of Zappos's 10 core values do you believe that HR practices can influence the most? The least? Why? Identify the HR practices that Zappos uses that are related to the core values. o Explain how the HR practices you identified are related to the core values.
Competitive Advantage o Zappos seems to be well-positioned to have a competitive advantage over other online retailers. o What challenges discussed in Chapter 1 pose the biggest threat to Zappos's ability to maintain and enhance its competitive position? o How can HRM practices help Zappos meet these challenges? Engagement o Do you think that employees of Zappos typically have high levels of engagement? • Do you think their level of engagement remained high even during the pandemic? o Justify your position. Organizational Values o Which of Zappos's 10 core values do you believe that HR practices can influence the most? The least? Why? Identify the HR practices that Zappos uses that are related to the core values. o Explain how the HR practices you identified are related to the core values.
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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Transcribed Image Text:• Competitive Advantage
o Zappos seems to be well-positioned to
have a competitive advantage over other
online retailers.
o What challenges discussed in Chapter 1
pose the biggest threat to Zappos's ability
to maintain and enhance its competitive
position?
o How can HRM practices help Zappos meet
these challenges?
• Engagement
• Do you think that employees of Zappos
typically have high levels of engagement?
• Do you think their level of engagement
remained high even during the pandemic?
o Justify your position.
Organizational Values
o Which of Zappos's 10 core values do you
believe that HR practices can influence the
most? The least? Why?
o
Identify the HR practices that Zappos uses
that are related to the core values.
Explain how the HR practices you
o
identified are related to the core values.
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