c-1. What would be the customer time in the system if a second window was opened with each ticket seller doing all three tasks? (Use closest A value from Exhibit 10.9. Do not round intermediate calculations. Round your answer to 3 decimal places.) Answer is complete but not entirely correct. 19.000 minutes Average time in system
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I need assitance with solving this Problem 5 PART C-1 . I made numerous attempts to solve. however I am still having issues. Please provide a step by step explanation so, I can use it as notes for future reference. Respectfully thank you
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- The Bijou Theater shows vintage movies. Customers arrive at the theater line at a rate of 100 per hour. The ticket seller averages 30 seconds per customer, which includes placing validation stamps on customers’ parking lot receipts and punching their frequent watcher cards. (Because of these added services, many customers don’t get in until after the feature has started.)a. What is the average customer time in the system?b. What would be the effect on customer time in the system of having a second ticket taker doing nothing but validations and card punching, thereby cutting the average service time to 20 seconds?c. Would system waiting time be less than you found in (b) if a second window was opened with each server doing all three tasks?You are the manager of a local bank where three tellers pro-vide services to customers. On average, each teller takes 3minutes to serve a customer. Customers arrive, on average,at a rate of 50 per hour. Having recently received complaintsfrom some customers that they waited a long time beforebeing served, your boss asks you to evaluate the service sys-tem. Specifically, you must provide answers to the followingquestions:a. What is the average utilization of the three-teller servicesystem?b. What is the probability that no customers are being servedby a teller or are waiting in line?c. What is the average number of customers waiting in line?d. On average, how long does a customer wait in line beforebeing served?e. On average, how many customers would be at a teller’sstation and in line?You observe an average of 10 customers in the System. On average, you also observe customers are in the system for 50 minutes before they leave. What is the arrival rate into the system in customers per hour?
- λ = 3 Customers per hour μ = 5 Customers per hour M = 1 (a) What is the system utilization? (b) What is the average number of customers waiting for service? (c) What is the average time customers wait in line for service?UP Fitness will install four new “trapezoidal gel-resistance toners” (“trappies” forshort), their latest exercise gadget, which is specifically designed to contour upper backmuscles. Clients who want to use these machines arrive at the rate of 90 per hour. If allfour machines are busy, UP Fitness clients use other pieces of equipment, waiting forone of the trappies to become available. The trappy experience is intense: 120 secondsof explosive exercise intensity. What is the utilization of the trappies?A remote bank with one teller on average has a customer arrive every 10 minutes, and on average serves 10 customers per hour. What is the average length of the line customers in the whole system? (round your answer to one decimal point)
- Ling is the customer service manager at Sakuro, a new departmental store stocking Japanese products. Customer service is integral to the Japanese way of doing business and Ling is responsible for ensuring that the five basic needs of customers are met through their service offering. If Ling decides to create a toll-free number to assist customers, which one of the following needs would Ling be meeting? Select one: Oa. Service O b. Quality C. Action d. AppreciationA local fast-food restaurant wants to analyze its drive-thru window. At this time, the only information known is the average number of customers in the system (4.00) and the average time a customer spends at the restaurant (1.176 minutes). What are the arrival rate and the service rate?Customers' level of satisfaction with a service derives from the perceived value of the service at the point in time of access. Therefore customer satisfaction is not directly related to Select one: a. the timeliness of the service b. their perception of the service performance c. their expectations regarding service d. the qualification of the service staff Which of the following situations will tend to increase customer dissatisfaction with waiting in line the most? Select one: a. The physical location of an operation b. Bright lights in the banking hall c. Large numbers of customers d. Idle workers in the view of customers оо O O O O O O
- Please do not give solution in image formate thanku. λ= 4 customers per hour; μ = 5 customers per hour; M= 1 An average of 20 customers arrive at a service center each hour. There are two servers on duty, and each can process 12 customers per hour. a) What is the system utilization? b) What is the average waiting time for customers who actually have to wait? c) What is the average time customers wait in line for service?The prudential bank manager wants to improve its quality of service by reducing customer waiting times. To that end, a team of experts is needed to design what could be the best queuing strategy in order to have the minimum waiting time. Assuming your part of the team, what's the best queuing strategy to reduce the client's waiting time?Explain The Queuing System with an example?