An M/M/4 system has an arrival rate of 15 customers per hour. Each server has a service rate of 7 customers per hour. What is the utilization factor for this system? (Round your answer to 3 decimal place.) If all servers are kept busy, how many services will be completed per hour? (Round your answer to the nearest whole number.)

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section12.5: Analytic Steady-state Queueing Models
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An M/M/4 system has an arrival rate of 15 customers per hour. Each server has a service rate of 7 customers per hour.

  1. What is the utilization factor for this system? (Round your answer to 3 decimal place.)
  2. If all servers are kept busy, how many services will be completed per hour? (Round your answer to the nearest whole number.)
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ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,