A patient just undergone surgery is complaining of pain. He has already had the maximum dose of pain medications; He is continuously using his call light demanding for the nurse. He keeps on complaining that his pain is not being taken cared of and other patient are receiving better care. Using the theory of Ida Orlando, how can you deal with patient complaints? What are some questions you should ask to this patient?

A patient just undergone surgery is complaining of pain. He has already had the maximum dose of pain medications; He is continuously using his call light demanding for the nurse. He keeps on complaining that his pain is not being taken cared of and other patient are receiving better care. Using the theory of Ida Orlando, how can you deal with patient complaints? What are some questions you should ask to this patient?

Comprehensive Medical Assisting: Administrative and Clinical Competencies (MindTap Course List)

6th Edition

ISBN:9781305964792

Author:Wilburta Q. Lindh, Carol D. Tamparo, Barbara M. Dahl, Julie Morris, Cindy Correa

Publisher:Wilburta Q. Lindh, Carol D. Tamparo, Barbara M. Dahl, Julie Morris, Cindy Correa

Chapter5: The Therapeutic Approach To The Patient With A Life-threatening Illness

Section: Chapter Questions

Problem 2CR

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A patient just undergone surgery is complaining of pain. He has already had the maximum dose of pain medications; He is continuously using his call light demanding for the nurse. He keeps on complaining that his pain is not being taken cared of and other patient are receiving better care. What are some questions you should ask to this patient?
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