A bank receives loan applications from 6 customers a day. The bank has promised customers that applications will be processed in the order they are received. The table below shows the applications in the order they were received, the processing time for each loan application, and the due date that customers need to hear about their application status: Customer Processing time (days) Due date (days) A 9 13 B 11 18 C 8 11 D 7 13 E 10 22 F 12 28 Average flow time days Average tardiness days Average number of jobs applications

A bank receives loan applications from 6 customers a day. The bank has promised customers that applications will be processed in the order they are received. The table below shows the applications in the order they were received, the processing time for each loan application, and the due date that customers need to hear about their application status: Customer Processing time (days) Due date (days) A 9 13 B 11 18 C 8 11 D 7 13 E 10 22 F 12 28 Average flow time days Average tardiness days Average number of jobs applications

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter12: Queueing Models

Section: Chapter Questions

Problem 59P

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