18/hr 1 4 10/hr 20/hr Current capacity 5 12/hr 19/hr 8/hr The diagram describes a service process where customers go through either of two parallel three-step processes and then merge into a single line for two final steps. Capacities of each step are shown on the diagram. a. What is the current capacity of the entire system? 36/hr units per hour Operation to improve How much additional capacity to strive for Resulting capacity of the process 36/hr b. If you could increase the capacity of only one operation through process improvement efforts, which operation would you select, how much additional capacity would you strive for, and what would the resulting capacity of the process be? units per hou units per hou

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter4: Linear Programming Models
Section: Chapter Questions
Problem 111P
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18/hr
4
10/hr
20/hr
Current capacity
5
12/hr
19/hr
8/hr
36/hr
The diagram describes a service process where customers go through either of two parallel three-step processes and then merge into
a single line for two final steps. Capacities of each step are shown on the diagram.
a. What is the current capacity of the entire system?
units per hour
Operation to improve
How much additional capacity to strive for
Resulting capacity of the process
8
36/hr
b. If you could increase the capacity of only one operation through process improvement efforts, which operation would you select,
how much additional capacity would you strive for, and what would the resulting capacity of the process be?
units per hou
units per hou
Transcribed Image Text:18/hr 4 10/hr 20/hr Current capacity 5 12/hr 19/hr 8/hr 36/hr The diagram describes a service process where customers go through either of two parallel three-step processes and then merge into a single line for two final steps. Capacities of each step are shown on the diagram. a. What is the current capacity of the entire system? units per hour Operation to improve How much additional capacity to strive for Resulting capacity of the process 8 36/hr b. If you could increase the capacity of only one operation through process improvement efforts, which operation would you select, how much additional capacity would you strive for, and what would the resulting capacity of the process be? units per hou units per hou
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