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Vine Hill Community Clinic Study

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The critical need for better patient care is an imperative for medical facilities large and small. Increasingly stretched community clinics that provide a vital safety net to the most vulnerable populations are continually faced with the challenge of having to make improvements with dwindling resources. One such center successfully employed an innovative approach that allowed them to improve patient care and delivery processes using only current personnel and equipment. The Vine Hill Community Clinic serves an inner-city population in Nashville, Tennessee. Approximately 90% of the clinic's patients are on a state form of Medicaid. Like many primary care clinics in the U.S., Vine Hill provides outpatient care to many patients with type 2 diabetes. Diabetes is the leading cause of adult blindness, kidney disease, and amputation. Although almost 18 million people in the U.S. have diabetes, less than optimal care is often provided, particularly in at-risk communities. Improving care for these patients is vital because many complications may be helped or avoided with good care and behavioral changes. Recognizing the …show more content…

The conclusions of the study state that the CRM training was instrumental in improving the diabetes care process and the patient outcomes. The number of patients who met the recommended levels for blood pressure, amputation risk, body weight, and other factors improved after receiving care from the CRM trained staff. Further benefits to the clinic include improved organization of diabetes care team, decreased patient visit time, and shorter orientation periods for new staff: all very important cost-saving measures for the severely under-funded public health sector. Although follow-up training is important to the continued success, the improvements from this training are viewed as significant to this

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