preview

Using A Single Advanced System Is Essential For The Successful Processing Of Customer Payment Instructions Essay

Better Essays

Having considered the three different research methods the researcher opted to use the quantitative approach. In applying the quantitative research method the researcher wanted to generalise the expected results across the payments division in a major South African bank. In the quantitative research method the researcher wanted to answer the research problem of why the use of a single advanced system was essential for the successful processing of customer payment instructions.
According to Saunders et al. (2007:145), the quantitative method was predominantly used as a synonym for any data collection technique (such as a questionnaire) or data analysis procedure (such as graphs or statistics) that generated or used numerical data.
1.9. Sampling
Sampling techniques provide a range of methods that enable the researcher to reduce the amount of data that needs to be collected by considering only data from a subgroup rather than all possible cases (Saunders et al., 2007:204). The researcher collected data from the identified population in a company where the researcher was employed in the payments department and IT provided technological solutions to the business unit.
1.9.1. Sample population
Saunders et al. (2007:205) define the full set of cases from which a sample is taken as the population. The targeted population in this study was taken from the international payments department in the organisation where the researcher was employed. The population entails the payments

Get Access