United Healthcare Mission Statement

“To improve the health of our community and to deliver effective and efficient healthcare in which our patients and users feel cared for, safe and confident.” Annual Plan 2013/14

Mission: To create a healthier future for children and woman throughout our global community by leading in patient care, education and research

“UnitedHealthcare provides network-based health care benefits for a full spectrum of customers in the health benefits market” such as students and individuals; sole proprietorships to multi-site, large national employers; promotion of health benefits to Medicare retirees and beneficiaries; and provides Medicaid and community programs (UnitedHealthcare, 2010). UnitedHealth Group 2012 revenue was $11.3 billion. The company is continuously growing through various mergers and acquisitions within the US and Europe, increasing members and revenues (Keepournhspublic, n. d.).

The delivery of the U.S. healthcare system has changed drastically over the years from the inception of organized healthcare to today’s underdeveloped system. Prior to the 1920’s,

The CEO and all senior financial officers also have an additional code of ethics. They are responsible for full, accurate, and timely disclosure in reports required to be filed by the SEC. Each member is also required to report any material untrue fact that comes to their attention or any deficiency in the design/operation of internal controls. Each member must report any violation of their code of ethics or any violation of other laws, rules, or regulations (Walmart 9). This additional codes of ethics is important because it holds all of the executives accountable for their actions. This should aid in preventing fraudulent reporting by management because this code can be cited when looking at disciplinary action.

Expansion of the MCO model occurred with the enactment of the Health Maintenance Organization Act of 1973. This Act provided the foundation for managed health care and required employers with greater than 25 employees to provide and HMO offering. The Act served to counter Democratic efforts to nationalize U.S. health care and to stimulate competition within the health care market. HMO’s also began the concept of for profit health care operations. While most health care providers are not for profit (Phelps, 2011) and number operate under a for profit model. Non-profit dominates the healthcare sector based on their tax exempt status.

The organization I will focus my assessment on is Southern New Hampshire University (SNHU). SNHU is a private, nonprofit, accredited institution with more than 70,000 online students, where I work as a specialized Military Academic Advisor. Southern New Hampshire University, founded in 1932 as the New Hampshire School of Accounting and Secretarial Science, has evolved into one of the fastest growing and most dynamic private, nonprofit universities in the nation (About us, 2017). There are many departments and programs at SNHU, but I will focus on my position as a fully online Military Academic Advisor. The online programs fall under the College of Continuing and Online Education (COCE). I began training in October 2016, and have retained a lot of the latest information and built on that with continued training and mentorship. Our mission says “We exist to make high-quality education accessible and affordable for all. Through our innovative culture and unwavering commitment to student success, we empower students to transform their lives and the lives of those around them” (About us, 2017).

A major aspect of health care organization operation is that of financial management. Financial management of health care organizations incorporates ethical standards and proper reporting practices. Financial practices and ethical finance concerns are important to the success of any organization, particularly within the health care industry. The four elements of financial management, generally accepted accounting practices (GAAP), and general financial ethics standards are part of ensuring fair and accurate financial reporting from health care organizations. Examining examples of ethical standards of conduct and reporting standards helps to understand the

Our Mission Statement: “To promote, protect and assure the health and wellness of the youth of Metro Atlanta through health promotion.”

LBGTQIA+ students are missing school, throughout the United States, because they do no feel safe within their school settings. (The Trevor Project, 2016). There are not many resources offered to students in Broome Country outside of the school setting. The United Way’s Mission Statement states: “We all have a stake in what befalls our fellow man. We all benefit when a child succeeds in school…” (United Way, 2017). By missing school it hinders a student’s ability to succeed in the school setting. By opening a call center through Promise Zone at Johnson City High School, this will offer an added support for students. The call center will be open to students 24 hours a day outside of school hours, and be run by teacher volunteers, Promise Zone

The fundamental ideas behind making such a radical change from a single entity practice to a multiple entity practice is simple. Market forces are driving health care prices drastically down and profit from treatments and services alone are no longer adequate for survival. In addition, insurance companies are beginning to dictate where their customers receive health care and also the price a provider is paid for services rendered. Most insurance providers are beginning to look for health care organizations strategically positioned to offer medical services at reasonable prices, diversified medical services under one roof, and demonstrate strong alignments with leading medical centers in the area. As a result, HeartCare Midwest must undergo a facelift to survive changes in the health care industry.

“By 1995, managed care plans had become the dominant form of health insurance and enrolled 73 percent of all Americans who were covered by employer-based health benefits (Jenson, Morrisey, Gaffney, and Liston, 1997)” (Mick & Wyttenbach, 2003, p.6). “In comparing the development of the U.S., British, and Canadian health systems, Carolyn Tuohy (1999: 7) argues that “key

UnitedHealth Group continues to enjoy steady progress across its major business units. Over the past two years United has worked to strengthen and accelerate its investments in its core health insurance and health services (Optum) units. This disciplined approach has resulted in both top-line and bottom-line growth growth for the organization on a year-over-year basis, with primary growth coming from the senior and public sectors, as well as from strong results in Optum. Membership for the third quarter was unchanged sequentially from 2Q14 with medical membership holding steady at 44.9 million members.

In 2001, UnitedHealth Group began to improve their services electronically to allow for physicians to review patients more easily. In 2002, UnitedHealth Group merged with AmeriChoice and later with Medicaid. In 2004, UnitedHealth Group acquired Oxford Health Plans. In 2005, one of UnitedHealth Group’s subsidiaries known as Ingenix was chosen by the FDA to support their drug safety program, allowing the identification of risks in certain prescriptions to be found more easily. That same year, UnitedHealth Group purchased PacifiCare Health Systems for $9.2 billion. In 2007, UnitedHealth Group extends their services with AARP for an additional 7 years. That same year, UnitedHealth Group acquired Sierra Health Services Incorporated and the Lewin Group for $2.6 billion. In 2009, UnitedHealth Group purchased all of northeast subsidiaries belonging to Health Net Incorporated for $570 million.

As the government and its citizens have become more focused on health care there has been a transformation in this system within the past few years from physician centered care to managed care, and the move from non-profit