Whether you realize it or not, almost all of what you say doesn 't come out of your mouth. In 1967, the Journal of Consulting Psychology published a study conducted by two researchers, UCLA professor Albert Mehrabian and Susan R. Ferris, that concluded that 93% of communication is considered nonverbal. Nonverbal communication can be anything from tone of voice, body language, and anything that doesn 't come out of your mouth basically. Nonverbal communication varies across cultures and sexes and is an essential part of our world. Knowing the facts about how we communicate and the way we react to communication is important to increase trust, clarity, and add interest to your presentation and appearance. Learning how to become sensitive to body language and nonverbal cues will help you become better at portraying your intention.
Origins
The origin of nonverbal communication in our world is not quite easy to point out. On http://www.study-body-language.com they point out two main reasons as to why this is. One is the belief that body language evolved over time to help fill human social needs such as finding food, needing shelter, or gathering together. Another is that there are so many different categories of nonverbal communication. They can be divided up like traits that are universal and we are born with or traits that we learn to use through our age and knowledge. We do have roots of the types of communication we use such as our culture, personal habits, education and
Observe Body Language - This is a very powerful form of non-verbal communication. It is shown by the way we stand, how we place our hands or arms, make gestures and facial expressions.
By observing us children learn how to interact with others, accomplish goals, and get along in the world. We are the examples, and what many do not realize is that our non-verbal messages and actions are stronger than our verbal ones. Non-verbal communication consists of expressions, tone of voice, eye contact, and actions. The way you listen, look, move, and react tells the other person whether or not you care, if you’re being truthful, and how well you’re listening. When your nonverbal signals match up with the words you’re saying, they increase trust, clarity, and rapport. When they don’t, they generate tension, mistrust, and confusion. There are many different types of nonverbal communication. Together, the following nonverbal signals and cues communicate your interest and investment in others.
Nonverbal communication or body language makes up 55% of effective communication. This plays the biggest part in communication, and it shows the client or colleague more information than words alone ever could. Nonverbal communication includes facial expressions, body movement and gestures, head movements, eye contact, posture, and the use of distances and space. Understanding and using nonverbal communication can enhance the connection between you and others, navigate challenging situations and well as expressing interest in the conversation. this can also established effective rapport between you and the client or colleague.
Non-verbal communication consists mainly of the things people do with their body language. There are times where words are expressed and non-verbal communication could help emphasize the message. A few examples of nonverbal communication are hand gestures eye contact, facial expressions as well as tone and volume. I was given this assignment to observe a situation and take note of the nonverbal communication that occurred. I also had to observe whether the non-verbals were able to execute the message and if the behavior was acceptable.
Nonverbal communication plays an essential role in any conversation. Individuals who are aware of nonverbal actions during conversations can more effectively interpret what is being communicated.
There are many levels and moving parts in communication. We rely on both verbal and non-verbal forms of communication in order to send, receive, translate and respond to each other (Cheesebro, O’Connor, Rios, 2010). The spoken or written word only comprises of about 7% of our communication with each other. The other 93% is made up of voice quality and non-verbal communication (Heathfield, 2011). Non-verbal communication or demonstrative communication comes in many forms. It includes body language, facial expressions, eye contact, posture, touch and tone of language.
When most of us think about communication, many of us immediately imagine ourselves talking to someone or writing them a message. Most of us do not actively think about the equally or more likely, much more important nonverbal cues that are very much a part of how people perceive our chosen messages. The main types of nonverbal communication cues that I focused on while I was observing my subjects were:
Nonverbal communication plays an essential role in any conversation. Individuals who are aware of nonverbal actions during conversations can more effectively interpret what is being communicated.
Nonverbal communication covers all aspects of communication beyond words. It is anything from body gestures to the way words are spoken. The tone, demeanor, hidden meaning behind words, mix that with body language and what is creates in nonverbal communication elements. Even clothes and personal appearance can send a nonverbal message. Nonverbal communication accounts for nearly 65-93% communication means (Wood, 2014). One area where nonverbal communication sent a negative, incorrect message is the movie Erin Brockovich. The clothing of the main character sent the message that she was uneducated, white trash. This could not be further from the truth. She was an intelligent, single mother who saw a problem where nobody else did.
The aspect of nonverbal communication has been studied extensively for at least four decades. During the 1960s, volumes were printed about "body language." While that label has become trite to the point of jokes, the subject itself is valid and has been given a more appropriate label: nonverbal communication. Words, in and of themselves, do not convey the entire message in any communication interaction. There are always nonverbal cues. Even in a telephone conversation, there is are cues in terms of voice inflection, tone, volume, speed. Loudness and/or a harsh tone, for instance, communicates hostility and/or anger. Whether the speaker means to convey that message or not is immaterial because it is the listener's interpretation that will set the tone for the rest of the conversation.
Nonverbal communication is behaviors and characteristics that convey meaning with out the use of words. Sometimes accompanying verbal messages, to clarify or reinforce them. (Floyd, Communicating Nonverbally, 2013) It is said to be true that nonverbal communication sometimes gives more information that verbal communication. People’s facial expressions, gestures, and personal appearance are all forms of nonverbal communication and it relies on our sense of vision. For instance, when my sorority and I get together for a meeting and the president of our chapter stands up in front of everyone to share information, it is important that we let her know that we are interested by nodding our head in agreement, smiling at her, clapping our hands, and keeping eye contact with her so she knows our focus is on her. For our chapter it is important to reassure our president that we are listening and focused on what she has to say by using nonverbal behaviors. Without nonverbal communication, it would be hard to tell when someone is interested or not in a conversation. Nonverbal communication helps us maintain
One thing we all have in common is that we must all communicate in one form or another. Everyone communicates even if they know it or not. Both verbal and nonverbal communication is used during conversations. Using both forms helps convey and support the message you are trying to send.
Boose, G., Jaffe, J., Segal, J., & Smith. M. (2013). Nonverbal communication. Retrieved from https://classroom.phoenix.edu/afm214/secure/view-thread.jspa?threadID=58196411
A study by Albert Mehrabian 1967 showed that 93% of communication is nonverbal with 55% of body language, and 38% of tonality, this takes into consideration that verbal communication only accounts for 7% of impact of all communication (Mehrabian, 2007).
Nonverbal communication plays an essential role in any conversation. Individuals who are aware of nonverbal actions during conversations can more effectively interpret what is being communicated.