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The Ford-Firestone Tire Crisis

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CONTENTS CHAIRMAN SUMMARY 2 INTRODUCTION 3 THE CASE AT A GLANCE 3 BACKGROUND 4 RULES THEORY 5 LEVELS OF CONTEXT 6 THE FORD-FIRESTONE CRISIS FACTS 8 CONCLUSION 12 REFRENCES Error! Bookmark not defined. LIST OF ILLUSTRATIONS FIGURES Figure 1. Network Setting of Ford-Firestone Crisis 5 Figure 2. Levels of Context 7 EQUATIONS Equation 1. Primitive Form of Constitutive Rule 6 Equation 2. Primitive Form of a Regulative Rule 7 CHAIRMAN SUMMARY In the late 1990’s and early 2000’s several accidents were reported of Ford Explorers equipped with Firestone tires rolling over as a consequence of tires’ failures. By the end of 2000 the death toll was estimated at more than 250, and some …show more content…

Long-term relationships, it is believed, are more likely to overcome problems. However, there can be occasions in which changes in the environment or external incidents motivate the parties to behave in unusual ways, thereby diminishing the value of relationships as if the only thing that counts is independent survival. Such occasions, in an entangled network setting bring to the scene new players, whose only contribution may only be to make the situation even more confusing. The study of the “Ford – Firestone Tire Crisis” is to understand how companies can act and re-act in complex, threatening situations and how such acts might lead not only to unexpected but also highly undesirable outcomes. Using Rules Theory represents the study of changes in the network position of both companies as well as changes that occurred to their relationship and the network context in which they operate. THE CASE AT A GLANCE Ford Motor Company and its close ally Firestone Tires faced a serious crisis when many Ford Explorers equipped with Firestone AT/ATX tires rolled over as a consequence of tire failures. In 1999 the first fatalities occurred in Saudi Arabia and not much later similar accidents were reported in Venezuela. Ford immediately reacted by blaming the weather and vehicle owners for under-inflating their tires. However, Ford also began replacing tires. It was not until March 2000 when a Ford Explorer rollover in Texas USA

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