Stakeholders In Health Care Case Study

Management is important in any environment, but especially so in the healthcare field.  As the health care system continues to evolve, sound management is critical to the survival of health care institutions (Johnson, 2005). The management team in a healthcare environment must always aim to improve the efficiency of the day to day activities and constantly plan for ways to improve the productivity and efficiency. Every manager’s main duty is to succeed in helping the organization achieve high performance while utilizing all of the organization’s human and material resources. On a daily basis health care managers must recognize performance problems and

“Patient satisfaction is undoubtedly on the minds of hospital administrators in an increasingly consumer-driven healthcare system. With patient

Mr. Harris expressed to me the key factors in being successful in his workplace. He stated that the employees should think about the patients first and make the quality of their care the first priority. To be unsuccessful in his clinic, he states that employees would not take pride in their job and not care about the quality of their work. He expressed to me that a manager should most importantly succeed in having open communication with all employees and stakeholders. Keeping an open line of communication with employees makes for a positive workplace environment. Harris explained that this can be done by checking in with them often to make sure the employees aren 't having any issues and are satisfied with the staff’s work. He also interprets that you should let them know that you are always available for them if issues or questions arise.

patient and family satisfaction could go a long way to advance the quality of patient care throughout the hospital.

Stakeholders are a big part of a healthcare organization. They play a major role in the Healthcare Delivery System that plays a part in the performance and the health of the organization. Five of the major stakeholders consist of government, providers (which includes doctors, nurses, pharmacists, and other healthcare providers), patients, insurance companies, and pharmaceutical companies. Based off of the healthcare delivery system where it stands now, there are some recommendations that the stakeholder can do to have a positive effect on the healthcare delivery system.

There are many people who have a stake in the healthcare industry. There are several stakeholders such as the patients, healthcare providers, insurance companies, organizations, and those who enforce policy. The patients’ interest is the need of the best healthcare procedure to be healthy. As a healthcare provider the quality of care that can be useful for patients. Insurance companies sells health insurance to patients or employer that can be beneficial to providers. Organizations develop plans that are used for patients. Policymakers create and implement laws that to improve quality care to the public. These stakeholders can play a major role in the safety concern of patients. The concern for the safety issues of vaccination in children

My experience in both my previous career in nursing and human resources has dealt with approaches in quality improvement in patient safety and different metrics in the turning up organizational behavior as well as up swinging the operations of the organizations respectively. We live in a rapidly changing world, and healthcare industry is not exempted from it. Because I will be playing an indispensable role in the future, I am very interested on the concept of quality improvement and what not and identify possible future challenges and draw lessons from healthcare organizations that has spearhead innovative changes to providing healthcare by pursuing the triple dimensions of the improvement of healthcare in general that is Improving the patient experience of care (including quality and satisfaction); Enriching the health of populations; and Reducing the per capita cost of health care.

A stakeholder are people or groups that have an investment in the patient evidence based healthcare decisions (Agency for Healthcare Research and quality, 2015). In this case, already listed is the patient and the physician but Medicaid is a stakeholder as well. The stake for Medicaid is being the insurer this tells the patient where he can and cannot get treatment. It also set the type of treatment is covered. According to AHRQ, the local clinic is also a stakeholder. The facility has made the decision on what kind of insurance to utilize which was not Medicaid cause the patient to be denied access to care. The healthcare industry is a also listed as a stakeholder especially in reference to manfacture for treatment. The manufacture is the expert when it comes to how to administer treatment and how to operate the device they made. Policy makers also have a stake in the patient healthcare utilization . In this instance the lawmakers had to set policy who was eligible for Medicaid.These few factors have impacted the patient tremendously.

Health care stakeholders are individuals, groups, organizations or institutes that may affect or can be affected by the health-care providers in one way or another. Their effect on the healthcare depends on their views, interests, and contributions which differ from one stakeholder to the other. Therefore, this paper will dwell on analyzing about the stakeholders in the healthcare and their communication strategy. Some of the major stakeholders in Healthcare include; the public, the National Government, the healthcare professionals, the pharmaceutical industries among others (Hammer, 2016). To provide good, more efficient and better health-care services, these stakeholders must collaborate and communicate strategically to meet the set goals in the health sector.

When talking about healthcare reform, one must always think about the stakeholders. Stakeholders are “people and organizations that have a stake (interest) in what a healthcare organization does and that could affect the healthcare organization” (Olden, 2011). There are many different stakeholders in our case study but we will focus on the main ones.

Excellent, high quality patient care is much more than a saying used in many healthcare organizations. Translating these words into actions by every employee can be a daunting task. A culture of excellence must be initiated, and instilled into the core of a healthcare organization. Mission statements, visions, short term goals, and long term goals are useful objectives that facilitate a culture of excellence. As healthcare continues to evolve and increase in complexity each day, continuous reflection regarding organizational outcomes and patient outcomes should be performed.

Appointed as the new Health Services Administrator for Sunlight Hospital, we will evaluate and develop a clear and concise framework that will focus on the significant domains of quality measurements and specify the reasons for conducting the assessment for inpatient and emergency care processes that matter to our patients at Sunlight Hospital. The company objective is to increase efficiency and the value, with providing quality care for our patients and employees. The report will be a model for observation and to build a hypothesis based on improvements needed, dealing with retention (employee satisfaction and staff understrength), analyze the chief complaints in quality care dealing with patients. Prior to conducting a walk

The 1st Lesson: Hospital values must be in line with what patients want. The key driver for patient satisfaction is the courtesy, not efficiency of the hospital. Patients judge the service received by courtesy, but employees are managed according to efficiency and safety. Although provide safe care is paramount, the hospitals do not learn any credit for providing safe clinical practice and environmental safety.

However, these reports are similarly concerned with issues of motivating, engaging, and rewarding staff which may be linked to patient outcomes as well as to business success. Greater attention to the work that has been done on organisational performance, broadly defined, could illuminate our attempts to link the characteristics of hospitals and units to the kind of care they are able to provide to patients.

Modern society has developed formal institutions for patient care. The hospital a major institution offers considerable advantages to both patient and society. Number of health problems requires intensive medical treatment and personal care which normally can’t be available in patients home or in the clinic of a doctor. This is possible only where a large number or professionally and technically skilled people apply their knowledge & skill with the world class expertise advanced sophisticated equipment and appliances. The excellence of hospital services depend on how well the human and material resources are utilized to promote patient care.