Robert Greenleaf's Idea Of Servant Leadership

In Greenleaf’s work he describes ten characteristics of servant leaders. While serving the animal shelter I showed three characteristics. Listening, Empathy, and healing.

Prior to his appointment as the Secretary of Veterans Affairs (SECVA) Robert (Bob) McDonald was already well-known for his advocacy and promotion of the concept of “Servant Leadership” a term first coined by Robert K. Greenleaf in 1970. The author first wrote about the concept of Servant Leadership in an essay titled “The Servant as Leader.” In his essay, Greenleaf recounted his reason for writing the essay, stemmed from the belief that the country was in a leadership crisis and he had a responsibility to attempt to address the problem. When Mr. McDonald came to the VA, he like Greenleaf intuitively recognized the need for and his responsibility to institute and nurture this style of leadership within the department’s leadership ranks. The MyVA Integrated Plan (MIP) dated July 2015, illustrates McDonald’s commitment to this theory by recognizing the need to cultivate leadership excellence in the department by developing “Engaged Servant Leaders responsible for establishing an organizational culture rooted in VA core values that inspires and empowers all employees.” In order to restore the trust and confidence of the Veterans and the American Public, leadership at all levels must understand what servant leadership is, embrace the concept, and inculcates the concept throughout the leadership ranks within the department.

Originating in the seminal work of Greenleaf, servant leadership is a paradoxical approach to leadership that challengers our traditional beliefs about leadership and influence. Servant leadership emphasizes that leaders should be attentive to the needs of the followers, empower them, and help them develop their full human capacities. They build strong relationships, with others, are empathic, and ethical, and lead in ways that serve the greater good of followers, organizations, and the community.

Robert Greenleaf was the first individual to introduce the concept of a servant leader. Greenleaf was born in 1904 in Terre Haute, Indian. In 1970, after spending the majority of his professional career with AT&T as their director of management development, he released an essay entitled “The Servant as Leader”. This essay described the servant leadership style in detail. Greenleaf stated that he believed the best leader is one who is a servant first. He stated that there were a few key factors for being a servant leader which included; listening, persuasion, access to intuition and foresight, and use of language.

Lynch and Friedman (2013) express that “Servant leadership is a valuable approach in politics and industry. Adding the spiritual component−striving to build a spiritual workplace and working to improve society− completes the paradigm and makes it more valuable as a leadership theory” (p.

Servant Leadership is “an approach to leadership with strong altruistic and ethical overtones that asks and requires leader to be attentive to the needs of their followers and empathize with them; they should take care of them by making sure they become healthier, wiser, freer and more autonomous, so that they too can become servant leaders” (Valeri, 2007). Although there is not many servant leaders in this world but the concept of servant is one of the most leadership approach leaders today struggles with. Servant leadership is mainly about the leader helping to grow their followers or members personally and professionally through empathy, listening skills and compassion. The concept of servant leadership which was proposed by Robert K. Greenleaf in his 1970 writing indicated that servant leadership is a theoretical framework that advocated a leader’s primary motivation and role as service to others.

Servant leadership, as it applies to the modern world, is a concept that Robert Greenleaf defined in his influential 1970 essay, The Servant as Leader. Greenleaf’s essay explains that servant leadership is an amalgam of concrete leadership styles and “fragments of data” that came to him through “intuitive insight” (1970). Having worked at AT&T from 1926-1964, he accumulated a number of leadership qualities throughout his professional career. After retirement he began teaching at Harvard Business School, but became distressed by younger generations and their rebellious attitudes. After careful consideration, he decided institutions were doing a poor job of serving, so they were doing a poor job of leading. His

Servant leadership from a Christian perspective is a replica of what Jesus Christ symbolizes. Jesus was a servant because he showed truth, vision, humility, commitment, teacher to his followers, and brought about change; he was a suffering servant, yet was merciful, he was a teacher, yet willing to be taught by the Holy Spirit. “For even the Son of Man did not come to be served, but to serve, and to give His life as a ransom for many.”

The phrase “Servant Leadership” was coined by Robert K. Greenleaf in The Servant as a Leader, an essay he first published in 1970 ("What is servant," ). The servant leader serves first, while aspiring to lead second. The servant leader serves the people that he or she leads, implying employees are an end in themselves rather than a means to organizational purpose or bottom-line. Servant leadership is meant to replace a command and control, top-down, model of management. Servant leadership encourages collaboration, trust, foresight, listening, and the ethical use of power and empowerment. A few famous examples of servant leaders are George Washington, Gandi and Caesar Chavez.

Robert Greenleaf and James Hunter are both experts when it comes to leadership. Greenleaf coined the term “servant leadership” and published his first essay regarding this topic in 1970. Hunter is a world renowned author and speaker because of his leadership forte, and has worked with thousands of business executives on developing leadership skills that create successful businesses (Hunter 1998). Both of these men are distinguished professionals because of their philosophies and approaches to efficacious leadership, but they each have a different approach of how they present and represent these ideas.

Servant leadership is a theory based on Robert K Greenleaf’s belief that all men have a primary motivation to serve others and through this service they aspire to lead (Parris & Peachey, 2012). Although this leadership model has very little in common with charismatic and situational does however compare to transformational leadership in several areas. The main area of commonality between the two can be found as transformational leaders serve as stewards to change enable the followers to accept the change and move forward with the organization (Tichy & Devanna, 1990, p. 75). In essence, servant leadership becomes the long-term transformational approach to life and work.

From the group Biblical Integration Paper, it was understood that servant-leadership is not only a gift of purpose that God places in the hearts of His people, but it is also a calling in one’s life to truly touch the lives of others in need. Living a successful life, as a servant-leader is not one that focuses on self-fulfillment, rather it is in seeking a fulfillment that comes from Christ when one pours him/herself out for the sake of others. It is through servant-leadership that one is able to bring hope into hopeless situations (Group Integration Paper,

Servant leadership was a term that was first used by Keifner Greenleaf(1970) in his first essay, The Servant as Leader (as cited by Crippen, C., 2005). Greenleaf based his

In the book The Servant, the author James C. Hunter discusses Servant Leadership, and the impact it has on every aspect of life. The book begins with a middle-aged man, John, who has it all, a supportive wife and kids and an authoritative job as a manager at a glass factory. John however, feels his life is falling apart, his employees aren’t respecting him and his relationships with his wife and kids are becoming distant and negative. In an attempt to make a change, John attended a week long religious retreat that’s main focus is Servant Leadership. The attendees at this retreat were all very different, their careers varied greatly, and their views on how to be a leader were not alike either. In the end though, they all agreed on one thing, making a change to become a Servant Leader was going to reshape their lives, through both their careers and relationships.

Since this article was a systematic literature review, the authors did not provide their own definition of servant leadership and thus the theory remains under-defined. Parris and Peachey note that most researchers quote Greenleaf’s definition of servant leadership verbatim.