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Personal Reflection Of A Personal Experience In Hotel Management

Decent Essays

1.)I have been working since I was about 17, and as of now I have held multiple different positions, in various institutions. Each of these positions required a different set of skills and attributes, nevertheless they all required the same dedication and focus. I have always been one to show up and complete with my daily tasks, however there is a specific situation that I recall that required me to step up and do more than I was required to. 2.) I am referring back to my position as a receptionist at a busy hotel in Glendale,Arizona. I held this position for 8 months, I was welcomed and trained by an array of people who I believed would be around throughout my career there, however I quickly learned that the business of hotel management was a revolving door, and you learned more than enough names for the same position. Jumping forward to my third month there. I was pretty accustomed to the routine I had picked up of what was my job, but I kept a close eye to the tasks performed throughout other positions. Soon after I knew that I could essentially perform any task asked to. My confidence was yet to be tested until a busy Saturday came rolling in and I was asked to cover a double shift. I showed up about 15 mins early and prepped for what would be my next 11 hours. I stood in the break room and noticed that half of my team was indisposed, it was just me for 11 hours, to tend to the hotel. 3.) I tried not to worry about the circumstances, and focused on opening up my

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