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Marketing Strategy And Corporate Social Responsibility

Decent Essays

“Strategy is the matching of the activities of an organisation to the environment in which it operates and to its own resource capabilities” (Johnson, Scholes and Whittington, 2008) The business environment is very volatile place it is full of different threats, such as entry of competition, also as consumers become more informed their expectations are higher. The 21st century has seen the rise of the ethical consumer and pressure groups. Ethical standards and corporate social responsibility have become a major deciding factor in consumer purchases and it is having a massive impact on how business executives make decisions (Cravens and Piercy, 2009). These external influences have forced businesses to adopt market driven strategies which …show more content…

it is now then left to the organisation to decide which of the segments they will be targeting, this decision is based on two factors: how attractive the potential targets are and how well the company can serve the potential target relative to competition (Hooley, Piercy and Nicoulaud, 2012). Marshal all relevant organisational resources to deliver customer satisfaction
This entails ensuring that everybody within the organisation is coordinated in their efforts to satisfy customers and that no potential gaps exist between offer, design and delivery (Hooley, Piercy and Nicoulaud, 2012). The main purpose of developing a marketing strategy in any organisation is to make sure that its capabilities are coherent with the market environment in which it operates in, not just for the present but also for the future to come (Hooley, Piercy and Nicoulaud, 2012). Without a clear knowledge of the conditions of the external environment and how these conditions can affect the business over time, it is difficult for a business to make fundamental decisions. By aligning both the marketing and general business strategy ensures that everything within the business is in sync, strategies are designed to gives members of an organisation a clear picture of how they will achieve their goals. In order to be effective strategies work hand in

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