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Managing Your Boss

Better Essays

Organizational Behavior
Prof. Fernando Bartolome
Case Study Report
“DIEGO HIDALGO”

1. What mistakes did Diego make in the way he behaved during his 8 months at Innovaciones Metalurgicas
First of all, Diego did not take any action to understand Gloria’s real objectives for the two tasks; ”To work alone on a very difficult set of technical problems” and “To attend the weekly coordination meetings”. Due to poor communication with Gloria, Diego misinterpreted her needs, and received negative feedback on the proposals. However, most importantly, during 8 months of his employment, Diego never made an effort to learn Gloria’s real objectives. He should have investigated various clues related to her needs; such as looking at business …show more content…

If this continues, he will not be happy with his job, and may begin to underperform at work. Ultimately, this could lead to a bad reputation; his possibly being fired and serious damage to his future career.
The second problem is the relationship with his boss. After Diego received negative feedback from Gloria, he felt unsatisfied and became defensive with Gloria. His focus shifted from a desire to produce good workable proposals to winning and persuading his boss’s opinions. Gloria probably noticed Diego’s irritation which may have led to mistrust of Diego. Also, mistrust of Diego leads to mistrust of his proposals. Unless Diego changes his attitude toward Gloria, she will not be open or not cooperative with him. Diego needs to remember that Gloria is the only person who can fire him.
The third problem is the relationship with his colleagues. His colleagues have negative impressions of Diego so far. His overworking makes his colleagues look lazy, and Diego never tried to socialize with them and instead worked until late at night. With lack of communication with his colleagues, it is likely that Diego would never make Gloria happy and never produce good proposals that would satisfy his boss.
3. If you have indentified several problems, describe a maximum of 3 alternatives to handle each one of them and evaluate the pros and cons of each alternative?
First alternative to solve the above problems is to change his job. Pros and cons are below.

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