Managed IT Advantages

upgrade its IT infrastructure to ensure it is capable of handling the requirements of the

As recognized by leading research and consulting firms with knowledgeable, skilled management, advanced state-of-the-art IT affords extraordinary opportunities for greater efficiencies, cost reduction, higher productivity, customer satisfaction, and profitability. Sophisticated IT applications realize their full potential with highly specialized technical knowledge and management skills readily available only in smaller firms focused primarily or exclusively on such applications.

Most IT departments agree that less is more in the grand scheme of systems to maintain, manage and administer. This recommendation follows that

The management of continuous improvement and process thinking can make a difference in how organisations achieve goals, improvement and

Think of it like an ongoing wellness program. A healthy network creates value with happier, more productive staff; fewer customer frustrations and increased returns on investment. Instead of making knee-jerk technology investments, a true Technology Management approach starts with an in-depth inspection. It follows with discussions about long term business objectives and includes details about the investments needed to achieve business goals. Like a gym membership and a healthy diet, once the upgrades are completed, monitoring and management continues the work of maintaining consistent health. Regular review meetings ensure that technology keeps pace with growth and changing objectives. The most competent vendors will include in these reviews detailed budgeting to remove surprises and assist in decision making well in advance of critical

If you have employees who use your computer system when you’re on vacation or away on business, the system could break down and, if you’re not there to handle it, work will grind to a halt. Professional IT support means you and your employees will have someone to call for help 24 hours a day, 7 days a week. You won’t have to worry about downtime or frustrating your customers when you have expert support on call that can help you in person or

Disasters teach the best lessons for both IT managers and corporate executives who have not implemented BC/DR processes. The success or failure of those processes depends on IT, as the following case indicates.

What will you do in the event of a disaster? Do you have a disaster recovery plan? You might think that you have an excellent plan, but do you test it regularly for flaws? No matter what type of business you might have, you want a solid IT company to

| There could be issues with power outages, equipment failure, and maintenance is always a concern with Information Technology

The mini-case starts with “IT is a pain in the neck,” which is a wrong notion that most of the business managers have in an organization. The history of IT-business relationships in most of the organizations shows that there is a huge gap between both sides which is getting better over a period of time. Today, managers know the fact that it is the people, technology and information that realizes the value of a company and everytime IT cannot be blamed for everything. The days have gone when IT was looked at as the sole responsibility for a company’s growth or downfall. IT processes along with the

As most business they knew that proper investment in the Information systems and Information Technology is the best way to go but they dropped the ball when it came to proper investing, they either didn’t realize or ignored the problems

The range of IT management and infrastructure services encompasses service and help desk services to single-point-of-contact assistance; data center services, network and server monitoring and support; equipment procurement, configuration and maintenance, as well as asset tracking and installs, moves, adds, and changes for a wide range of devices.

All these factors are creating new challenges and new opportunities for businesses of all kinds and for the public sector. Adapting to the volatility and change is crucially dependent on, and in many cases driven by, IT. But to successfully meet these challenges and grasp these opportunities, you must focus on what you do best, not on becoming systems experts. Yet at the same time you must be 100 per cent certain that your IT support is efficient, cost effective and totally tuned to your needs.

The added IT solutions will help in improving company’s scalability. Using these solutions, in a long run, will help the company in expanding its customer base and its reach across the country.

Therefore, IT managers need effective management systems and processes to help them deal with the issues and challenges inherent in their responsibilities. Feeny and Willcocks (1998) suggested that core IS competencies are needed to assist the development of IT, measurable in terms of IT activities supported, and resulting business performance. Figure 1 shows the 9 core IS competencies. The research carried out indicated that in order to have a successful IT function there are four major tasks which need to be accomplished. These include: co-ordination and leadership; ensuring technical capability; managing the external supply; and meeting the business’s requirements.