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Jcpennies Case Study

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Task 1 A. JCPenny was founded in April 1902 by James Cash Penny. The objective of JC Pennys is simple, to provide products to meet each and everyone’s’ needs. The stores have switch to promoting their house brands more than promoting brands that a shopper can get elsewhere. By promoting their house brands, JCPennys feels like they can increase sales because a shopper would have to go to Pennys to get those brands. The company is endorsing what they refer to as the omnichannel. This is the cohesiveness between stores and online to increase the ease of shopping for the consumer. Now the financial objectives are as follows,” the company provided financial performance estimates for the 2017-2019 period, as follows: Compounded annual comparable sales growth anticipated to be 3.0 %; Gross margin is expected to improve 75-100 basis points; Additional SG&A expense leverage of 215-240 basis points; Net income is expected to be between $450-500M by 2019; Earnings per share of $1.40-1.55 by 2019.” (JCPenny, 2016) I know that the company has tried many times to create a new image because they are struggling to meet the demand of the modern shopper. These latest objectives I …show more content…

The larger stores have 3, Marshall being a smaller store only has 2. It is their jobs to help the Merchandising Manager to execute the sets each month. It is also their jobs to ensure all visuals for the sales are set and taken down when needed. The MAs help train the sale associates and ensure the floor is running smoothly. The MA’s are considered low level or entry level management. Then there is the HR manager. This position is on the same level with the assistant manager. The HR manager oversees hiring and training of new associates. Likewise, she oversees creating the schedule for all employees. Now at Penny’s, it is done 2 weeks at a time. The HR manager is the first person the associates go to, if there is a problem to

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