Top Management Team of J.C.Penney
Similar functions as the senior operating management team. Each person is assigned an area such as Ken Mangone, Executive Vice President of J.C.Penney and Kenneth Hannah, CFO of J.C.Penney
Is affected by the company from decisions made higher up. Also affects the company if they do not succeed in their area of management.
Enabling Linkage
Macy’s Inc.
Affects the company by ultimately trying lure the competitors customers to shop in their stores. Is affected by the company because any negative press from Sephora or J.C.Penney will cause customers to shop in their stores.
Key competitor of both JCP and SIJCP
Normative Linkage
Ulta
Affects the company by ultimately trying lure the competitors customers to shop in their stores. Is
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Is affected by the company because any negative press from Sephora will cause customers to shop in their stores.
Competitor of SIJCP
Normative Linkage
Sears Holdings Corp
Affects the company by ultimately trying lure the competitors customers to shop in their stores. Is affected by the company because any negative press from J.C.Penney will cause customers to shop in their stores.
Competitor of JCP
Normative Linkage
Dillard’s Inc.
Affects the company by ultimately trying lure the competitors customers to shop in their stores. Is affected by the company because any negative press from J.C.Penney will cause customers to shop in their stores.
Competitor of JCP
Normative Linkage
Kohl’s
Affects the company by ultimately trying lure the competitors customers to shop in their stores. Is affected by the company because any negative press from Sephora or J.C.Penney will cause customers to shop in their stores.
Competitor of JCP and SIJCP
Normative Linkage
Employees
Affects the organization due to the one-on-one interaction with clients. Is affected by the organization if negative decisions are made higher
| Linked businesses influence the company as more ideas in order to improve the company it creates a competition of pride both wanting to do their best to out weigh the other company.
Penney have closed huge amounts of stores because consumers have lost interest in their stores resulting in J.C. Penney this has cause huge down fall in profit. Social Influence would impact business opportunities in New South Wales because if the consumer does not like your innovated ideas, why would they show interest or buy the product without social influence most retailer businesses can not operate.
Macy’s Inc. competes with other major players in the Department Store Retail Industry as well as with discounter, luxury stores, specialty stores, mail order and pure play internet retailers. Key competitors include Sears, J. C. Penny, Kohl’s, Nordstrom,
In the past, JCP had, on average, one price campaign every day. The stores were full of sale signs and retail rise was getting out of control. JCP partnered with numerous exclusive collaborations which was hoped to bring about an expansion for the firm. However, due to the economic slump, the oversaturation of the market, and an expected lack of quality in the goods from the consumer perspective, JCPenney’s success was degrading in contrast to its competitors. (Sloan, 2010).
9. Imagine that you are buying a new computer and comparing different brands and prices. Describe at least two nonprice competition factors you might consider when making your decision. (2-4 sentences. 2.0
J.C. Penney is a retail outlet that operates in many locations globally. It deals with product lines such as clothing, footwear, beauty products, electronics, and jewelry. There are several changes that have taken place in the macro environment that promises to increase the fortunes of the company. The advertisement in technology is one single important factor that has increased the performance of the business (Ali, 2007). The company has an elaborate website through which it uses to tap the online market. In fact, thirty percent of the company’s revenue comes from the website.
2) JC Penney's most immediate goal is to maintain its present customer base and to attract new clients. They can do so by introducing higher-scale brands to their stores in order to attract another category of customers, in other words, customers who are drawn to premium brands. Therefore, JC Penney's brand image will be enhanced; its reputation will be improved. Introducing premium products, and attracting customers who have higher purchasing power will bring in higher revenues to the company.
CEO Johnson’s time with JC Penney’s was short lived and only lasted 17 months. The three core processes of business that he ignored was People, Strategy, and Operations. From the people aspect, he missed several key details. Johnson just assumed that people thought JC Penney’s prices were too high, so he lowered them and quit having sells (Tuttle, 2013). He also drove customers that had been shopping there for years away. With too many changes happening at one time, loyal customers did not agree with the changes and started shopping elsewhere.
Historically, J. C. Penney’s strength had been communicating the relationship between quality and value, in a way that the customer could understand. J. C. Penney lost this connection when we
The intensity of rivalry and the threat of substitutes are strong components for J.C. Penney to consider as they continue to strive for increased revenue and market share. Their two primary competitors are Macy’s and Kohl’s, both of whom have fiercely competitive strategies to be strong retail operations. For instance, while Macy’s offers a multitude of promotional deals and is working hard to choose products based upon demographics and geographic segmentation, Kohl’s is attempting to reduce their inventory levels and improve their marketing strategies in order to become a stronger competitor in the department store segment of the retail industry. In order to compete with their competitors, J.C. Penney aims to focus on their previously successful promotions and home department segmentations by bringing in new reputable designers in order to attract a larger customer base. Due to the fact that the intensity of rivalry and threat of substitutes are both moderately strong in the retail department store industry, J.C. Penney ought to be diligent in their implementation of strategies in order to achieve success in the retail business.
Threats: The threat of JCPenney is that growing counterfeit goods market may keep customers away from going to J. C. Penney. Plus, due to fast swift of fashion trends and also pricing pressure, JCPenney may lose its pace with the market. Finally, JCPenney still needs to deal with the weak financial projection for FY2012.
Threat: Forces shaping the Nordstrom’s strategy is that it is operating in highly competitive environment, where apparel sold by it is not only competing with large organized departmental chains but, also from small independent boutiques in the U.S. As a result competition has become very stiff in retail
Based on J.C.Penney’s current situation, and the above issues, we recommend the following strategic models.
JC Penney had to undergo and withstand several competitive issues to include changing of brand image, selling strategy and marketing strategy. JC Penney also had to account for Environmental Factors to include: a population that continued to age and also unemployment rates. JC Penney tried to influence customers by portraying an everlasting sale. No matter how hard JC Penney tried to market their products, if people didn’t