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Human Resources and Hr

Decent Essays

Activity 1: Human resource department is the field that takes control of training and overseeing employees. Therefore, it is important for HR personnel to develop and maintain some skills and knowledge in that field. Based on the CIPD HR professional map, there are some strategies, insights and solutions that can be followed. One of them is to ensure that Individuals understand the organization 's external goals and objectives and the different functions within it. Through understanding what should be done, employees will be able to focus on what they can do to help their organizations. Moreover, promoting leadership among teams and encouraging people to lead and make decisions is one of the most successful strategies used nowadays to …show more content…

I need to ensure that I would deal patiently with difficult customers and treat them respectfully, and advice other employees to do that too to perform a timely service delivery without losing customers or our good reputation. Activity 2: Personal Development Plan or PDP is a program that aims to develop the professional skills and knowledge of employees and to improve their competency skills in different professions. PDP plays a major role in preparing employees to be up-to-date to any recent trend that may occur in their field of specialty. It also helps employees to develop new skills and to become more efficient and confident. When confidence is achieved, employees stay motivated to improve knowledge and to increase professional competence. Staying up-to-date with the latest trend of a profession increases the productivity of a company and makes it one the best in its respective field. Development options: • What skill I need, knowledge and behaviours are required to do the job well. • Look at the current skill and behaviors. • Compare actual with required to identify the gaps. What do I want to learn What will I do to achieve this What resources or support will I need What will my success criteria Target dates for review and completion Developing professional practice Apply the outcome from the course Support from people around me and the institute Dealing with proficient people Daily tell I reached what I

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