Howard Schultz : A Great Business Leader

The biggest difference between managers and leaders is the way they motivate people to follow them. Managers have a position within the organisation, their teams work for them to complete tasks and in turn manage situations as they occur. Leaders on the other hand do not have teams when they are leading. Instead, formal control is given up, as to lead is have followers and this is always a voluntary activity. Telling people what to do does not inspire

Understanding the difference and similarities between managers and leaders can be enlightening. Managers develop and manage plans that impact the strategic vision of an organization while leaders set strategic visions for the organization. Managers establish plans, support strategic plans, and organizational objectives. Managers also evaluate and track the achievement of tactical plans that have been assigned to specific staff. While on the other hand leaders motivate staff to achieve the object and task set forth. Managers serve as problem solvers. Managers are the people who assign resources to groups. On the hand leaders serve as persuasive change agents.

Managers direct and control. Leaders motivate and inspire. Stated another way, Managers get people to do what needs to be done. Leaders get people to want to do what needs to be done (read that again if you need to; the

There is a difference between leadership and management, although they are similar in some ways. While, they both want to achieve common goals, influence people, and work with people, they are different. Managers aim to create consistency and

Leadership vs. Management, are they the same? No!. “A leader focus on setting goals and direction, challenging the norm, and seeking new ways of working towards the goals. On the other side, Managers specialize on conformance to the standards. They manage teams and individuals, organizing, directing and controlling to achieve goals” (EBA, 2016).

Howard Schultz took a small three-store coffee shop and grew it into the largest specialty coffee retailer in the world. With twenty-five thousand locations, 105 million customers a week, and 191 thousand employees. Let’s start with the beginning.

1. What traits of effective leadership does Tony Hsieh demonstrates at Zappos? What aspects of his leadership can you criticize, if any? Is his approach transferable to other leaders and other organizations, or is it person and situation specific?

The CEO, Howard Schultz, has developed a mission and guiding principles of how the corporation should handle their day

The extraordinary success Starbucks experienced during the early 1990s resulted from Howard Schultz’s passion and vision to create a coffee culture in the United States similar to the coffee culture he experienced while traveling to Italy. Schultz’s vision of the Starbucks brand evolved around providing a quality product while delivering exceptional customer service in an inviting atmosphere. Starbucks’ success can be attributable to the following factors:

Management and leadership are viewed as two different perspectives in the business environment. As described by Dr. Warren Bennis ‘Managers are people who do things right, while leaders are people who do the right thing’, this means that managers do things by the set rules and follow company policy, while leaders follow their own intuition, which may in turn be of more benefit to the company.

What are the differences between managers and leaders? “The biggest difference between managers and leaders is the way they motivate the people who work or follow them, and this sets the tone for most other aspects of what they do” (Changing Minds, 2008). Managers hire people to work underneath them to accomplish tasks for a common goal. These people are considered subordinates. Leaders have followers. These followers are considered employees. Leaders are passionate about something and bring this level of understanding and emotion to others around them. Managers deal with the physical aspect of the position, whereas leaders deal with the personal aspect of the position.

Managers are acknowledged based to their title within the organizations, whereas leaders are recognized by their characteristics. A good leader has the ability to influence people, while having integrity, and the ability to look outside of the box. A good leader is a person who is defined by the actions they take. Leaders have the ability to inspire those around them (Anderson, 2013). A good manager will do their job correctly according to expectations and job descriptions (Finkelman, 2012). Managers are usually more task oriented.

Excellent businesses are the direct result of excellent management, and Fortune magazine highly ranks them as one of the “Best Companies to Work For” (Schermerhorn & Bachrach. 2015. p. 456). His leadership style is a balance of both the Human Relations and Democratic styles. He shows the Human Relations style through the support of his employees over the tasks of work by his philosophy of building the culture and all other aspects of the business will follow suit (Schermerhorn & Bachrach. 2015. p. 456). The only aspect of his leadership that could come under criticism would be where the line between work and fun is drawn. With the company’s focus on quality over quantity, there might be financial benefits that are not being realized. The leadership approach that he takes is definitely situational and would not achieve the same result if it were implemented in such fields as health care or the legal profession.

Schultz was able to value multiple shareholders due to paying attention to both the customers and the employees as ultimately Starbucks strive to perform well financially over time. Moreover, his leadership was to motivate his employees through self esteem, appreciation, and self respect as this identifies valuing the development potential of employees. That’s why the employees were working as a family which ultimately led to meeting Schultz expectations. Therefore, he was a theory Y manager that beliefs to support his employees and they would learn more if they carry responsibility and become autonomous. He also believed that creativity is

head marketing and retail stores supervisor. Schultz 's biggest idea for the future of Starbucks